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Joe Machens Volkswagen

Columbia, MO

4.5
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,124 reviews

January 30, 2019

Amazing ,friendly service!! Mikey was amazing! He went above and beyond to make sure that I was satisfied with the car I got, that worked best for my family and I!! He went throu More

by Carguymikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Glasgow
Jan 31, 2019 -

Joe Machens Volkswagen responded

Thank you for your kind words! We are so glad that Mike Glasgow made sure you had a great car-buying experience. We pride ourselves on customer service so it is great to hear that we were able to meet your expectations. We look forward to working with you again in the future!

January 28, 2019

Fast and to the point, no BS. Sam was great and I appreciated how upfront he was! I liked this dealership so much I drove 6 hours just to buy from them! More

by COACHSTUMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Sam Torseen
Jan 29, 2019 -

Joe Machens Volkswagen responded

Thank you for your kind words! We are so glad you had a great car-buying experience and that Sam was able to help you. We pride ourselves on customer service so it is great to hear that we were able to meet your expectations. We look forward to working with you again in the future!

January 28, 2019

Awesome customer service. Great product. Our sales manager Bruce was excellent. He took every question and made us feel comfortable with our purchase. Thank you for making our decision easy. More

by PDF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Thomas, Murali Narendran, Bruce Tell
Jan 28, 2019 -

Joe Machens Volkswagen responded

Congratulations on your new vehicle! We're glad to hear Bruce delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 19, 2019

Great service, good communication Easiest car buying experience ever. All the guys were friendly and easy to talk to. I did not feel we were pressured into buying the extra warranty an More

by BGOODY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Matt Scrogin, Michael Glasgow
Jan 22, 2019 -

Joe Machens Volkswagen responded

Thank you so much for the great review! We are very happy that Michael, Matt and Anthony were able to help you get the vehicle you wanted. Please feel free to contact us anytime at Joe Machens VW if you need additional assistance.

January 19, 2019

The best experience I had with a car dealer. I gave my 5 star review because they were so awesome and patient. The dealership was clean and we'll organized. When Mr. Cain helped me out he knew hi More

by WEBSTERTOLBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Barry Bowman
Jan 22, 2019 -

Joe Machens Volkswagen responded

Thank you for the 5-star review and great review for Damarkus Cain! We appreciate you taking the time to let us know how we are doing! Your business is important to us here at Joe Machens VW and we hope to see you again soon.

January 18, 2019

Oil change I would like to thank Tom Amanda and Shawn for all the efforts that been provided to me to get my vehicle in a good shape. More

by Falcon.77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw, Tom Turner, Shawn Williams
Jan 22, 2019 -

Joe Machens Volkswagen responded

Thank you for the 5-star review! And great ratings for Tom, Amanda and Shawn! We are so glad you were happy with the service you received at our dealership. We appreciate your business and hope to see you again soon.

January 17, 2019

Nice guys professional service They know VW pretty well and found the problem and fix it the same day! VW service is expensive and hope my car will last long! By the way the extende More

by SMUCELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Jan 21, 2019 -

Joe Machens Volkswagen responded

Thank you for the 5-star review. We are glad you were happy with the service you received at our dealership. And very glad to know the problem was taken care of quickly. I'll pass on your comment regarding the extended warranty to our GM. We appreciate your business and hope to see you again soon.

January 17, 2019

Bruce was great, service and vehicle not so great Less than 50 miles from dealership add adblue warning came on and began limiting my miles to start. Only had 200 miles of starts once I got home. DEF More

by BMKROHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk, Bruce Tell
Jan 18, 2019 -

Joe Machens Volkswagen responded

I’m sorry that you had a negative experience with your newly purchased vehicle and the service provided. . I am going to forward your review to our management team for review and request that someone reach out to you. Again, we apologize for any inconvenience our team may have caused.

January 11, 2019

Great Place Anthony in the Business office was great and so was my salesperson. Would recommend the dealership for sales and service. I love my Jeep and will be b More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Bowman
Jan 13, 2019 -

Joe Machens Volkswagen responded

Hi Brandon, Thank you for the great 5-star review and shout out for Anthony. We love hearing how our customer "love" their cars and glad you are happy with your Jeep! Yes, we'd love to have you stop in anytime. Let us know if there is anything we can do for you. Thank you!

January 09, 2019

Great people They continue to keep my beetles in great shape! The service group informs me of the work and asks if I want to resume the auto service before doing o More

by BRAZWELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw, Shawn Williams
Jan 13, 2019 -

Joe Machens Volkswagen responded

Thank you for the 5-star review! We appreciate you taking the time to let us know how we are doing! And, very glad we continue to keep your "beetles" in great shape. Your business is important to us here at Joe Machens Volkswagen and we hope to see you again soon.

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