Joe Machens Volkswagen

Basketball seems more important than selling cars We went to test drive a used car we liked. No one was watching the lot. They was busy playing basketball inside the office. I had to walk in and as We went to test drive a used car we liked. No one was watching the lot. They was busy playing basketball inside the office. I had to walk in and ask if they wanted to sell cars today. We ended up with the new guy on his second day. Lucky for him we purchased a new 2018 car. If he would have not been so nice to work with we would have left and never returned. Basketball seems more important then selling cars!!!!! More

Mini Cooper service Amanda did a great job handling the service and service tech did a excellent job. As in the the past with my Audi service was the same with the mini Amanda did a great job handling the service and service tech did a excellent job. As in the the past with my Audi service was the same with the mini excellent. More

A 5* service. Sales specialists namely Matt and Demark were so helpful and understanding of my vehicle search. They go extra miles for making sure everything is tak Sales specialists namely Matt and Demark were so helpful and understanding of my vehicle search. They go extra miles for making sure everything is taken care of for you. Steven, the sales manager, was wonderfuly patient and answered and helped me finding solutions for my questions. I wasn’t pleased with the financing personal “Anthony” as he’s kinda judging personality, hence the 4 star. More

Satisfied The sales person was nice and he was very generous and professional with his job .The salesman made the customers feel welcomed and explained everythi The sales person was nice and he was very generous and professional with his job .The salesman made the customers feel welcomed and explained everything and helped make a purchase More

Saturday Appointment Had a 8:00am appointment. Got right in. Staff was very professional. Checked a couple of minor issues that I brought up. Explained to me everything. V Had a 8:00am appointment. Got right in. Staff was very professional. Checked a couple of minor issues that I brought up. Explained to me everything. Very pleased. This is the fourth vehicle we have bought from Machens VW. Always a pleasent experience. More

Excited and Pleased I never thought that I would get a deal they way that Volkswagon gave me, not only did I find the right car that I had in mind, I also received the I never thought that I would get a deal they way that Volkswagon gave me, not only did I find the right car that I had in mind, I also received the best information about the vehicle that I would own and a friendly and attentive salesperson in Chris Griffitts thanks bud you made my day. Sincerely, J. Santiago More

Amazing Danarkus Cain our sells men was wonderful I will never go anywhere else to purchase a car ! This was the best experience I have ever had from a deale Danarkus Cain our sells men was wonderful I will never go anywhere else to purchase a car ! This was the best experience I have ever had from a dealership!!! More

Excellent Customer Service Went for oil change in my Volkswagen Golf. Was greeted courtesy and asked about warranty. Staff was friendly and polite and pointed us to coffee bar. Went for oil change in my Volkswagen Golf. Was greeted courtesy and asked about warranty. Staff was friendly and polite and pointed us to coffee bar. All tires, fluids, etc were checked and reported on. Received a courtesy car wash. Overall wonderful extand we won't go anywhere else. More

Positive experience Pros: Quality vehicles and friendly staff. Willing to stay late so I could have all the time I needed to be comfortable with the car. I researched th Pros: Quality vehicles and friendly staff. Willing to stay late so I could have all the time I needed to be comfortable with the car. I researched the cars before I went and found them to be priced fairly. Cons: Be ready for a $200 admin/doc fee. Overall I had a good experience. Ask for Sam. He was easy to work with. More

Awesome experience!!! I would like to thank the salesman Damarkus for getting me exactly what I hoped and prayed for! He paid attention to details and specifics that I woul I would like to thank the salesman Damarkus for getting me exactly what I hoped and prayed for! He paid attention to details and specifics that I would like in a purchase! I would recommend anyone to get to this dealership for their vehicle needs! More