Joe Machens Volkswagen

Excellent Very professional and courteous from start to finish! They called me to discuss before and after service explaining each of the particulars. I also Very professional and courteous from start to finish! They called me to discuss before and after service explaining each of the particulars. I also enjoyed making the appointment online thanks to a service email that I received which made it super easy. More

Everyone was nice. My only complaint is they refused to give me the 0% financing. My credit score the week before was 749 but after VW running an inquiry it was 736. Because it was 4 points below 740 I h give me the 0% financing. My credit score the week before was 749 but after VW running an inquiry it was 736. Because it was 4 points below 740 I had to do regular financing. Because of this I won’t do business with them again. More

Very good experience.J.C. Collier, service consultant is great. Very professional yet personal. So far all my trips to dealership have been very pleasurable great. Very professional yet personal. So far all my trips to dealership have been very pleasurable More

I brought my bug in for service and didn’t know what was wrong. They had it fixed and it was timely and affordable! Thanks! wrong. They had it fixed and it was timely and affordable! Thanks! More

Reliable Friendly Service Trustworthy, reliable, always gets the job done. Dealing with an honest dealership is very important to us. We know when you suggest repairs that we Trustworthy, reliable, always gets the job done. Dealing with an honest dealership is very important to us. We know when you suggest repairs that we can trust that it is truly needed. More

I had a great experience for the whole process. My salesperson Jeremy Bealmer was the best you could ask for. I had to go through a couple of car before we found the right one but he didnt seem to min salesperson Jeremy Bealmer was the best you could ask for. I had to go through a couple of car before we found the right one but he didnt seem to mind. I was buying the car for my wife's birthday and he came in on his day of so we could finish the deal on her birthday which was very appreciated. Will recommend him to everyone! JC in the service department was very helpful and explained the service side of the car I was looking at. That was very helpful! Anthony the finance manager was also amazing. He also worked hard on getting the deal done on my wife's birthday. He got me the best financing deal possible that I could afford. He beat ever other bank. All around I had a amazing experience and will come back here for my next car. More

Damarkus was great! All my questions were answered from sales, financing, even Stephen (GM) getting my deal worked. Anthony getting me 0% through VW was excellent. Really enjoyed working with everyone. Eve sales, financing, even Stephen (GM) getting my deal worked. Anthony getting me 0% through VW was excellent. Really enjoyed working with everyone. Everything was explained clearly and the whole process was very pleasant. Love my GTI More

Excellent customer service! Wish they have more accessories on display to purchase. Ask for Mikey! Did not expect to take delivery of a new car the same day, but took advantage of VW’s 0% APR an accessories on display to purchase. Ask for Mikey! Did not expect to take delivery of a new car the same day, but took advantage of VW’s 0% APR and took home a brand new car the same day! More

Waiting for an oil & filter change My wait was minimal - JC very helpful & friendly I felt comfortable leaving the dealership knowing everything had been checked and I was in good sh My wait was minimal - JC very helpful & friendly I felt comfortable leaving the dealership knowing everything had been checked and I was in good shape! More

Good communication. A little bit of dealer misrepresentation of manufacturers incentives. Overall we bought a Jetta, traded a Toyota in and out in 3 hours and 10 minutes! misrepresentation of manufacturers incentives. Overall we bought a Jetta, traded a Toyota in and out in 3 hours and 10 minutes! More