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Joe Machens Volkswagen
Columbia, MO
2,093 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,093 reviews
July 23, 2020
Service was outstanding! JC had us checked in as soon as we arrived. All of our questions were answered quickly, service was completed, and we were back on the road in no time JC had us checked in as soon as we arrived. All of our questions were answered quickly, service was completed, and we were back on the road in no time. Bruce came out, our original salesman, and visited with us a bit, asked how we were enjoying the Atlas, and it was his regular day off! He didn’t come in because of us, but it was nice for him to check with us. Thanks guys! Tom & Wendy More
by Tom & Wendy
July 22, 2020
The Service Department is doing a great job. I am happy with the results of my last visit. The Service Group is friendly. My car is fixed. with the results of my last visit. The Service Group is friendly. My car is fixed. More
by Scottland42
Verified CustomerEmployees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
July 20, 2020
JC was wonderful going over everything. There were two recalls on my vehicle- he explained what was done and the part that needed to be ordered in order to fix my other recall. Super efficient and friendl recalls on my vehicle- he explained what was done and the part that needed to be ordered in order to fix my other recall. Super efficient and friendly...thank you! More
by Stacy
Employees Worked With
John "JC" Collier
July 18, 2020
Excellent experience. Very friendly, accommodating, and knowledgeable staff who went above and beyond to help me get the car I really wanted. Sam was great to work with! knowledgeable staff who went above and beyond to help me get the car I really wanted. Sam was great to work with! More
by DANA.TRITONE
Employees Worked With
Michael Glasgow, Sam Torseen
July 16, 2020
Excellent Very professional and courteous from start to finish! They called me to discuss before and after service explaining each of the particulars. I also Very professional and courteous from start to finish! They called me to discuss before and after service explaining each of the particulars. I also enjoyed making the appointment online thanks to a service email that I received which made it super easy. More
by MGT
Employees Worked With
John "JC" Collier
July 16, 2020
Everyone was nice. My only complaint is they refused to give me the 0% financing. My credit score the week before was 749 but after VW running an inquiry it was 736. Because it was 4 points below 740 I h give me the 0% financing. My credit score the week before was 749 but after VW running an inquiry it was 736. Because it was 4 points below 740 I had to do regular financing. Because of this I won’t do business with them again. More
by Jridd1
July 15, 2020
Very good experience.J.C. Collier, service consultant is great. Very professional yet personal. So far all my trips to dealership have been very pleasurable great. Very professional yet personal. So far all my trips to dealership have been very pleasurable More
by Rick Thrash
Employees Worked With
Tom Turner, John "JC" Collier
July 14, 2020
I brought my bug in for service and didn’t know what was wrong. They had it fixed and it was timely and affordable! Thanks! wrong. They had it fixed and it was timely and affordable! Thanks! More
by Swilson102012
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
July 11, 2020
Reliable Friendly Service Trustworthy, reliable, always gets the job done. Dealing with an honest dealership is very important to us. We know when you suggest repairs that we Trustworthy, reliable, always gets the job done. Dealing with an honest dealership is very important to us. We know when you suggest repairs that we can trust that it is truly needed. More
by dbrhmason
Employees Worked With
John "JC" Collier
July 09, 2020
Damarkus was great! All my questions were answered from sales, financing, even Stephen (GM) getting my deal worked. Anthony getting me 0% through VW was excellent. Really enjoyed working with everyone. Eve sales, financing, even Stephen (GM) getting my deal worked. Anthony getting me 0% through VW was excellent. Really enjoyed working with everyone. Everything was explained clearly and the whole process was very pleasant. Love my GTI More
by Tara
