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Joe Machens Volkswagen
Columbia, MO
2,119 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,119 reviews
September 15, 2020
It was horrible. The customer service was awful and the people on the phones acted like they would rather be doing ANYTHING else. I couldn’t get a straight answer about my car for a week. people on the phones acted like they would rather be doing ANYTHING else. I couldn’t get a straight answer about my car for a week. More
by TAYHECK93
Verified CustomerEmployees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
September 12, 2020
Had a great experience with my service visit. JC did great with getting me taking care of with a last-minute appointment to get my tires change which I appreciate since I was going out of town the next great with getting me taking care of with a last-minute appointment to get my tires change which I appreciate since I was going out of town the next day. Wouldnt take my vehicle anywhere else for service More
by Ediri.V
Employees Worked With
Bruce Tell, John "JC" Collier
September 12, 2020
Demarcus was great in helping us choose the right car and went out of his way tonnage sure we got exactly what we wanted in terms of color and trim. Great experience. went out of his way tonnage sure we got exactly what we wanted in terms of color and trim. Great experience. More
by khanzain
Employees Worked With
September 12, 2020
My salesman name Sam Torseen did a GREAT job finding a vehicle for me for my daughter. He was very friendly n GREAT to work with. Calvin Brown vehicle for me for my daughter. He was very friendly n GREAT to work with. Calvin Brown More
by CALVIN D BROWN
Employees Worked With
Sam Torseen
September 11, 2020
I have been to Joe Machens twice and had a good experience both times. I have dealt with the same salesman both times, and both times I got a great car for the price. I definitely suggest Joe Mache experience both times. I have dealt with the same salesman both times, and both times I got a great car for the price. I definitely suggest Joe Machens to others. More
by Matt06872
Employees Worked With
Anthony Heaper, Jeff Fletcher
September 10, 2020
Worked out great. Called for oil change appointment, JC said he had a cancellation which created an opening in the next hour. I came over at the time he mentioned and he greeted me as I got out of the car. said he had a cancellation which created an opening in the next hour. I came over at the time he mentioned and he greeted me as I got out of the car. What more could you ask for? More
by ken c.
Employees Worked With
John "JC" Collier
September 08, 2020
Damarkus and Anthony made buying a new Atlas Cross Sport easy! Stress and pressure free environment! Enjoyed the experience and super excited about my new car. Thanks Guys! easy! Stress and pressure free environment! Enjoyed the experience and super excited about my new car. Thanks Guys! More
by sbollinger34
September 04, 2020
Great customer service, very knowledgeable, was interested in wut I was looking for in a vehicle, very professional, my husband and I felt comfortable working threw the process cuz we didn’t feel p interested in wut I was looking for in a vehicle, very professional, my husband and I felt comfortable working threw the process cuz we didn’t feel pressure or overwhelmed More
by Parisowens19
Employees Worked With
September 02, 2020
JC was professional in providing me with service suggestions. he helped me figure out the actions to be taken on the tires by providing me objective opinions. He didn’t push to sell me the tires. Go suggestions. he helped me figure out the actions to be taken on the tires by providing me objective opinions. He didn’t push to sell me the tires. Good job! More
by Frank
Employees Worked With
John "JC" Collier
