Joe Machens Volkswagen

I just purchased my dream truck recently through Leo. He did a amazing job figuring out what truck would fit me best. He was very respectful and not very pushy on the price I was looking for. Honestly one o did a amazing job figuring out what truck would fit me best. He was very respectful and not very pushy on the price I was looking for. Honestly one of the best car sales men I’ve had to deal with. More

Excellent service from Damarkus! He is professional, responsive, knowledgable, and goes the extra mile to be helpful. He followed through with everything we discussed. I highly recommend working with Da responsive, knowledgable, and goes the extra mile to be helpful. He followed through with everything we discussed. I highly recommend working with Damarkus Cain! More

Sales person was very nice. But we asked for a owners manual, as there was not oneWe still have not got a title yet or second key need to cash our check it will be seven days tomorrow manual, as there was not oneWe still have not got a title yet or second key need to cash our check it will be seven days tomorrow More

Friendly and was able to answer my questions Explain the new car Work to meet all of our requests had the car clean and ready the new car Work to meet all of our requests had the car clean and ready More

I’ve been there twice now for a vehicle and had a great experience! Highly recommend! Mikey is great, very friendly and makes sure you get the car that fits you and or your family! experience! Highly recommend! Mikey is great, very friendly and makes sure you get the car that fits you and or your family! More

Sam in new vehicles and both JC and Tom in service are consummate professionals. I highly recommend Machens VW to anyone considering buying a VW product or servicing a VW product. Anthony the F and I consummate professionals. I highly recommend Machens VW to anyone considering buying a VW product or servicing a VW product. Anthony the F and I person was exceptionally adept at securing favorable financing. Great job to all. More

Kara was great, very friendly and helpful. She softened the blow and was very sympathetic about several unexpected and expensive maintenance issues with the car. the blow and was very sympathetic about several unexpected and expensive maintenance issues with the car. More

Everyone was super friendly and helpful while we considered a new Volkswagen. We really appreciate everyone’s efforts to find a car that matched our requirements, and we were pleasantly surprised to considered a new Volkswagen. We really appreciate everyone’s efforts to find a car that matched our requirements, and we were pleasantly surprised to see how quickly the folks at Joe Machens could locate a vehicle and have it on the light literally within 24 hours. Kudos especially to Michael Glasgow who went above and beyond for us! More

Caleb and Bruce went above and beyond for this sale. The airline caused me to have a 5 hour delay in getting there. So I didn't get the deal wrapped up until like 10 at night both gentlemen were so so patie airline caused me to have a 5 hour delay in getting there. So I didn't get the deal wrapped up until like 10 at night both gentlemen were so so patient and they continue to be perfect gentleman throughout that long ordeal. They had my car wrapped with a big red bow which made me feel so good I'm sure they do that for everybody. But I'm 63 years old this will probably be my last car so it really made me feel special and I thank them very much for that. Day after sale is lacking. I have trouble getting them to call me back on a couple issues there's nothing wrong with the car. But I have a couple issues that need to be taken care of and I can't get them to call me back. That is frustrating to me. Maybe if they read this review that will change. Or the fact that I am moving from Michigan back to Missouri will make it change because I will be able to drive over there and they will have to talk to me. I love you Caleb and Bruce you are great guys most of the time. More

Thank you to Jeremy and Anthony for making my VW Tiguan buying experience great! I appreciate the outstanding service I received. I love my new Tiguan! buying experience great! I appreciate the outstanding service I received. I love my new Tiguan! More