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Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,120 reviews
December 17, 2020
We bought a Volkswagen Golf from Mickey and are very happy with it. We have bought two Fords from Joe Machens in the past. Mickey is a great salesman. Looking forward to the future. happy with it. We have bought two Fords from Joe Machens in the past. Mickey is a great salesman. Looking forward to the future. More
by langeneckertb
Verified CustomerEmployees Worked With
Michael Glasgow
December 16, 2020
Sam and Conrad were great to work with. Got us the car we wanted. Would definitely recommend them to anyone looking to purchase a car. wanted. Would definitely recommend them to anyone looking to purchase a car. More
by richd
December 16, 2020
The dealership was nice and clean, and they do what they can do make the process smoother, including free beverages. It was a nice experience overall. can do make the process smoother, including free beverages. It was a nice experience overall. More
by TV
December 15, 2020
They are very slow about getting your car it takes 2 hours once you get there And then they wanna argue with you about things hours once you get there And then they wanna argue with you about things More
by brysonlenny
Employees Worked With
Other Employees :
Bruce Tell, Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins, Marissa Vander Griend
December 15, 2020
Knowledgeable and Friendly sales associate Along with excellent service This is the Second car our family has purchased from Sam and we can’t say enough excellent service This is the Second car our family has purchased from Sam and we can’t say enough More
by cambiumte
Employees Worked With
Sam Torseen
December 14, 2020
We are always well taken care of when we bring our vehicle in for service. The service staff makes sure to thoroughly explain any additional work that may be needed. vehicle in for service. The service staff makes sure to thoroughly explain any additional work that may be needed. More
by NLWILSON910
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
December 14, 2020
Quick and efficient recall work done with great communication and minimal disruption to my day! Love the texting feature that let me know my car was ready! communication and minimal disruption to my day! Love the texting feature that let me know my car was ready! More
by Karen
Employees Worked With
Joe Hawkins
December 13, 2020
Damarkus Cain exceeded our expectations. He is a great communicator & follows thru on everything he said he would!! We both felt it was one of our best dealership experiences. Thanks Damarkus!!! communicator & follows thru on everything he said he would!! We both felt it was one of our best dealership experiences. Thanks Damarkus!!! More
by LA.SHEriff
Employees Worked With
December 12, 2020
Professional from start to finish. Excellent communication regarding my repair. I would recommend to anyone needing quality work done. Jeff Fletcher was excellent. Highly recommend. communication regarding my repair. I would recommend to anyone needing quality work done. Jeff Fletcher was excellent. Highly recommend. More
by joelschendel
Employees Worked With
John "JC" Collier
December 11, 2020
Bad customer service, car was not put together completely, battery was drained, problem wasn't fixed entirely, finished the job at Bommarito St. Louis VW completely, battery was drained, problem wasn't fixed entirely, finished the job at Bommarito St. Louis VW More
by PATk
Employees Worked With
Kara gets a half a star, Tom Turner, John "JC" Collier
