Joe Machens Volkswagen

I couldn’t be happier with my purchase and the people who helped me make the right choice. I did not feel pressured or overwhelmed by the salesperson (Mikey) and I would refer anyone I know interested in a c helped me make the right choice. I did not feel pressured or overwhelmed by the salesperson (Mikey) and I would refer anyone I know interested in a car to him. More

JC and the mechanics are wonderful Anytime I have issue JC and the mechanics are wonderful Anytime I have issue with my Jetta, JC gives me excellent customer service. He goes beyond all expectations. Th JC and the mechanics are wonderful Anytime I have issue with my Jetta, JC gives me excellent customer service. He goes beyond all expectations. Thanks More

Service was fast and efficient. Got my first oil change and a tire rotation in less than an hour. I would recommend this service department. and a tire rotation in less than an hour. I would recommend this service department. More

Machens Volkswagen provided excellent service We dropped the car off and they quickly serviced the vehicle and then contacted us about tire issues. We had the tires replaced, which they handled quic dropped the car off and they quickly serviced the vehicle and then contacted us about tire issues. We had the tires replaced, which they handled quickly and professionally. Excellent experience. More

This was the best buying experience I’ve had with a dealership. I did not expect this but would highly recommend Machens VW to anyone dealership. I did not expect this but would highly recommend Machens VW to anyone More

I am a repeat customer and the reason why I am a repeat customer is the customer service and the products that you offer. Also i know that I can rely on the service department to get the job done right the customer is the customer service and the products that you offer. Also i know that I can rely on the service department to get the job done right the first time. More

Took 2 months to put a new engine in my car. Only to have another 2 issues a month after installing it. Charging over $900 to fix a broken Heater Core. Very dissatisfied with communication and service. Will another 2 issues a month after installing it. Charging over $900 to fix a broken Heater Core. Very dissatisfied with communication and service. Will not be buying another car from Machens ever. More

My lease was ending and we were interested in upgrading to a new Tiguan. Sam helped us last time and was absolutely incredible again. He took care of everything, even things we didn’t realize we needed to to a new Tiguan. Sam helped us last time and was absolutely incredible again. He took care of everything, even things we didn’t realize we needed to do! He had the car ready for us and volunteered to drive it to us. Took care of everything we needed to switch from the old to new car and from start to finish he was so kind and helpful. We greatly appreciate him and will recommend him and the dealership to everyone. More

Scheduling was easy. The parts needed arrived on time. Service was installed as expected. The waiting area was clean, well, lit, and the dealer provided excellent wifi. Service was installed as expected. The waiting area was clean, well, lit, and the dealer provided excellent wifi. More

Bruce Tell was extremely helpful during my car buying experience. I called ahead to see if the make and model I wanted was on the lot. Took it for a test drive and decided to buy the car because of Bru experience. I called ahead to see if the make and model I wanted was on the lot. Took it for a test drive and decided to buy the car because of Bruce Tell. More