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Joe Machens Volkswagen
Columbia, MO
2,120 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,120 reviews
January 21, 2021
The service dept did a great job w my Atlas. It had a factory recall for some firmware and a missing letter on the back. They were very prompt on getting my vehicle in and out at my appt time.. factory recall for some firmware and a missing letter on the back. They were very prompt on getting my vehicle in and out at my appt time.. More
by shoskins1
Verified CustomerEmployees Worked With
Joe Hawkins
January 20, 2021
Good service. Professional staff. I’m not a fan that when I updated my email on my last visit I immediately started receiving adverts for XM radio that specifically name dropped my recent visit to Joe Machen I updated my email on my last visit I immediately started receiving adverts for XM radio that specifically name dropped my recent visit to Joe Machens. Not cool! More
by jbmo
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
January 20, 2021
The people who work there are nice but it was a complete cluster getting my wife's car fixed, over 50 days. Now that we have it back it is still having problems and now has to go back. Very frustrating. cluster getting my wife's car fixed, over 50 days. Now that we have it back it is still having problems and now has to go back. Very frustrating. More
by aclemens
Employees Worked With
John "JC" Collier
January 16, 2021
Joe Machens Volkswagen service department was great. Very helpful!! Mr Turner was fantastic. Knowledgeable, helpful and friendly!! I recommend Joe Machens Volkswagen for your car needs helpful!! Mr Turner was fantastic. Knowledgeable, helpful and friendly!! I recommend Joe Machens Volkswagen for your car needs More
by siebeka
Employees Worked With
Tom Turner
January 14, 2021
Had my 10,000 mile check up last week, the service dept. people were excellent as I expected, Joe educated me on the service work they performed and I love my VW!! people were excellent as I expected, Joe educated me on the service work they performed and I love my VW!! More
by Captain P
Employees Worked With
Joe Hawkins
January 12, 2021
Easy, easy, easy. This was the easiest car-buying experience we’ve ever had. No pressure at all. Highly recommend! Thank you Joe Machens Volkswagen! experience we’ve ever had. No pressure at all. Highly recommend! Thank you Joe Machens Volkswagen! More
by Sunny H
Employees Worked With
Cody Johnson
January 11, 2021
Everyone was very friendly and helpful, my service was quick. They even washed my car for me. I have never had any complaints about my service. quick. They even washed my car for me. I have never had any complaints about my service. More
by RD_COX
Employees Worked With
Tom Turner, John "JC" Collier, Michael Soukup, Joe Hawkins
January 10, 2021
The people are very friendly. Our salesman, Cody, was phenomenal from the time we walked in to test drive until we walked out with a new car. phenomenal from the time we walked in to test drive until we walked out with a new car. More
by PILEAM
Employees Worked With
Anthony Heaper, Cody Johnson
January 09, 2021
The service was great! My sales man was very friendly and outgoing. The finance guy was also very helpful. I had a good experience. Thank you! outgoing. The finance guy was also very helpful. I had a good experience. Thank you! More
by CHRISTY_KIDWELL
Employees Worked With
Anthony Heaper, Jeremy Bealmer
