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Joe Machens Volkswagen
Columbia, MO
2,125 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,125 reviews
June 27, 2025
Friendly staff, smooth process, and great customer service. Highly recommend Joe Machens Volkswagen! Thank you! service. Highly recommend Joe Machens Volkswagen! Thank you! More
by staceygreen573
Verified CustomerEmployees Worked With
June 16, 2025
Robert and staff are top notch. Kind, considerate, knowledgeable, caring about what the customer needs above selling. We will come to Robert for our next vehicle. We appreciate Kind, considerate, knowledgeable, caring about what the customer needs above selling. We will come to Robert for our next vehicle. We appreciate you !!! More
by blynnmccue
June 06, 2025
Everyone was very helpful in answering questions and responding quickly. They did a great job in providing my daughter with a good first time car buyer experience. responding quickly. They did a great job in providing my daughter with a good first time car buyer experience. More
by Adamj1983
Employees Worked With
May 25, 2025
Randall was very patient and understanding throughout the entire process. This was our first time actually shopping for a car instead of being pressured into buying one. Everyone at the dealership was very p entire process. This was our first time actually shopping for a car instead of being pressured into buying one. Everyone at the dealership was very patient kind and friendly. Will be returning soon to purchase a truck More
by spalmer1207
May 15, 2025
Anthony was great to work with, explained & showed me how to work all the bells & whistles on the van. to work all the bells & whistles on the van. More
by dawnb02
April 28, 2025
This has been the easiest buying experience and we felt genuinely cared for by both David and Caleb genuinely cared for by both David and Caleb More
by emilymcass
April 23, 2025
Disappointed that it took so long and not being reached out to to explain why. out to to explain why. More
by PAVTBR
April 22, 2025
Spent way longer than I was suppose to. And had to come back the next day because the tech didn't follow the step by step instructions for the programming of the infotainment center module. And had to come back the next day because the tech didn't follow the step by step instructions for the programming of the infotainment center module. And had a dent above my radio which wasn't there before. Which I knew they would deny that. But I don’t put anything on my dash. They also have the nerve to tell me my front bumper needs to be fixed because there’s no license plate but there’s holes there. When I bought the vehicle I told them not to put holes in the front bumper and they did it anyway. I put the bracket on the back. When I took it for the ceramic coating they took it upon theirselves to take the bracket from the back and drill more holes in the front bumper. I’ve had nothing but problems with this service department. I started going else where. Thought I would give them another chance because they are now closer. I will be driving the extra hour and a half to the next VW dealer. More
by angel_michelle
April 21, 2025
Everyone was knowledgeable, professional, and helpful. We are recommending Machens to all our family and friends. We are recommending Machens to all our family and friends. More
by swier5
April 20, 2025
Great dealership! My favorite dealership of Machens is Volkswagon. No run around and great support after purchase. My favorite dealership of Machens is Volkswagon. No run around and great support after purchase. More
by jdm7892003
