Joe Machens Toyota - Service Center

Service on 2017 RAV Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. T Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. Thanks More

Very pleasant, easy process. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. More

Unsure situation We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around t We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around time was a blessing! More

75,000 mi check Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service alo Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service along so I could be at my next appointment. Terry also assisted with my coupons. Great assistance. More

Excellent Service Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee an Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee and wi-fi signal. Service Representative/coordinator Terry Pruett did a fine job and represents your company very well. More

Friendly service Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more th Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more than stated on coupon. Have to read the fine print. More for extra oil. And something else that wasn't covered by the coupon. I didn't have an appointment. That is my fault. Wish oil change took less than hour and half hour and forty five minutes. Ryan Lee was very courteous. Explained the difference in stated coupon cost and final cost. More

Professional timely service Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The ent Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The entire area was clean! More

Wonderful and accommodating. Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just li Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just like any car who pulled in that evening. More

Efficient online service scheduling appreciated Online appointment scheduling is efficient and effective. Used for the first time because I didn't have to speak with someone service advisor this tim Online appointment scheduling is efficient and effective. Used for the first time because I didn't have to speak with someone service advisor this time. More

Replaced tire on my RAV 4 Service department manager replaced tire at no charge since vehicle was recently purchased. Manager was very professional. I will go back again if nee Service department manager replaced tire at no charge since vehicle was recently purchased. Manager was very professional. I will go back again if need be. More