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Joe Machens Toyota - Service Center
Columbia, MO
577 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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577 Reviews of Joe Machens Toyota - Service Center
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December 04, 2018
Great Service Dept. The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate The service personnel were prompt, polite, and professional. The service needed was somewhat time-consuming. However, the time estimate was accurate. The customer lobby was comfortable and the amenities gracious. Work completed slightly ahead of estimate. Good job. More
by rpdowdy
Employees Worked With
Terry Pruett
November 21, 2018
oil change, tire rotation and entine restoration. Made an appointment for service. Jacqueline Clark was the assistant service manager that greeted us. After three hours we were told the car was ready Made an appointment for service. Jacqueline Clark was the assistant service manager that greeted us. After three hours we were told the car was ready. We checked out drove the car down the parking lot and saw LOW ENGINE PRESURE LIGHT on. Took the car back to Jacqueline and she took it back to the service garage and they corrected the service light. Putting new oil in the vehicle does help! Jacqueline Clark worked thru part of her lunch to get all of this corrected and went that extra step to help out!!! If the car wash machine is going to out of service stop the coupons! More
by Corvette
Employees Worked With
Randy Oliver
November 07, 2018
Buying experience was great so was service visit. The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Ter The buying experience was easy, stress-free. S. Hall was VERY nice and helpful and the price was lower than JC. Came in for 10,000 service and Terry was very helpful and courteous. More
by BobJC
Employees Worked With
Terry Pruett, Shawn Hall, Randy Oliver
November 01, 2018
5000 mile check-up Great service, very friendly. Service performed in a timely manner, as well. Dealership honors commitments made by employees. Great facilities. Dealer Great service, very friendly. Service performed in a timely manner, as well. Dealership honors commitments made by employees. Great facilities. Dealer involved in & committed to community. More
by jen
Employees Worked With
Clay Stottlemyre
October 13, 2018
Recent Service Great first time experience. Layout very customer oriented. Having three bays to bring my vehicle in is wonderful. Great lounge with multiple refreshm Great first time experience. Layout very customer oriented. Having three bays to bring my vehicle in is wonderful. Great lounge with multiple refreshments for customers to wait. More
by Columbia Toyota
Employees Worked With
Clay Stottlemyre
October 09, 2018
It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly. More
by BRIANHOEY
Employees Worked With
Clay Stottlemyre
October 05, 2018
Great Service I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attent I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attention to my safety and my wallet was much appreciated! More
by Mary
Employees Worked With
Ryan Lee
October 02, 2018
great service without an appointment THey were able to get me in for a leaking tire and take care of my routine service without an appointment. They also took care of a recall I didn't ev THey were able to get me in for a leaking tire and take care of my routine service without an appointment. They also took care of a recall I didn't even know about. Thanks so much! More
by GJYOUNG344
Verified CustomerEmployees Worked With
September 30, 2018
Service I bring my car to Toyota for everything. Mechanics find things I didn't know we're wrong with my car which is great. Excellent customer service. I bring my car to Toyota for everything. Mechanics find things I didn't know we're wrong with my car which is great. Excellent customer service. More
by Michele
Employees Worked With
Dominique Warrick
September 28, 2018
Great customer service Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus grea Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus great Priceing More
by Ro
Employees Worked With
Clay Stottlemyre, Randy Oliver
