Joe Machens Toyota - Service Center

Friendly thorough attentive We have been with Machens since we moved here in 1981. Over the years there has been positive improvement in the services. I have noticed a focus on p We have been with Machens since we moved here in 1981. Over the years there has been positive improvement in the services. I have noticed a focus on people and being helpful. As a female, I have had experiences in other dealerships that were not positive. I appreciate the attentive family-like personal costumer service that is apparent every time I go for a car checkup or questions or purchase a car. More

Great Service Clay greeted me when I pulled in for my appointment. He took good care of both my vehicle and me. Vehicle was serviced in the time he told me it would Clay greeted me when I pulled in for my appointment. He took good care of both my vehicle and me. Vehicle was serviced in the time he told me it would take which was about 30 minutes. Additionally waiting there is pretty nice. TVs, fairly comfy chairs and snacks. More

Very good and professional service center We buy our cars for years here, amazing service and quality. Never had any complaints. Services on our cars are always done in less then an hour and a We buy our cars for years here, amazing service and quality. Never had any complaints. Services on our cars are always done in less then an hour and always done well, they take the time to explain what is done on the car as well. More

Kind and courteous There was a very comfortable waiting room while my vehicle was serviced related to brakes and recall issues. When determined that the truck would not There was a very comfortable waiting room while my vehicle was serviced related to brakes and recall issues. When determined that the truck would not be ready until the next day, Mr. Pruett arranged for me to take home a new rental without hesitation. He was very kind and courteous. More

Great Service Joe Machens Toyota always deliver on high quality service! Terry was very helpful and thorough making sure all points were covered while my car got it Joe Machens Toyota always deliver on high quality service! Terry was very helpful and thorough making sure all points were covered while my car got its oil changed. Great Job! More

Concerned resolves Courteous staff addressed concerns. I appreciate Dominique, Danny and the nice mechanic (name?) who helped me! Very friendly and professional!! Thank Courteous staff addressed concerns. I appreciate Dominique, Danny and the nice mechanic (name?) who helped me! Very friendly and professional!! Thank you so very much! More

Part replacement Efficiency, is the best description of the service received. Well-informed during service and felt assured repair was completed properly. Always leav Efficiency, is the best description of the service received. Well-informed during service and felt assured repair was completed properly. Always leave dealership feeling confident. More

Great job! Efficient, knowledgeable, considerate, pleasant to deal with. Needs met quickly. Service person, Terry, was most congenial and so kind and went out o Efficient, knowledgeable, considerate, pleasant to deal with. Needs met quickly. Service person, Terry, was most congenial and so kind and went out of his way to be helpful. More

Service and parts. Service at the dealership is always prompt and employees are very courteous. The vehicle I currently own was purchased at this dealership and I have a Service at the dealership is always prompt and employees are very courteous. The vehicle I currently own was purchased at this dealership and I have a family member who has recently purchased 2 vehicles here as well. More