Joe Machens Toyota - Service Center

Pleased Very pleased with service and the service advisor. The wait and accommodation at the dealership is very good and I’m pleased for all the help at the d Very pleased with service and the service advisor. The wait and accommodation at the dealership is very good and I’m pleased for all the help at the dealership More

Great My was clean when I brought it in. The car was washed and left water spots all over the car, also the front passer seat had a oil on on it. The ser My was clean when I brought it in. The car was washed and left water spots all over the car, also the front passer seat had a oil on on it. The service dept gave me a loner and took care of all the problems . Because of the trust , care I will come back again and have all service at your facility . Thank you!! More

Cost vs what I was told when making appointment I was told on the phone while making an appointment for an oil change that the regular cost was 38 95. I had a 19.99 coupon I got in the mail.,the c I was told on the phone while making an appointment for an oil change that the regular cost was 38 95. I had a 19.99 coupon I got in the mail.,the charge was 35.00 and some change.the service advisor said the call center makes appointments and they didn't know what they were talking about. They need to be trained to give the correct information so the customer doesn't get sticker shock when seeing the final charge. Other then that everything was great. More

Comfortable, Efficient, and Complete I was able to make a reservation within half an hour of calling. The time estimated for your service was one hour and it was approximately one hour f I was able to make a reservation within half an hour of calling. The time estimated for your service was one hour and it was approximately one hour from the time that I drove the car in and picked it up. All of the service requirements were met and the staff was pleasant and accommodating. The seating while waiting was comfortable and thesnacks were refreshing. More

Friendly & Professional Machen's staff helped with advice on the tires we purchased both in a friendly & professional attitude. Went over the necessary rebate paperwork that Machen's staff helped with advice on the tires we purchased both in a friendly & professional attitude. Went over the necessary rebate paperwork that needed to be mailed in by the customer. More

Excellent service. Easy to work with. Ordered the tires and arranged the appointment on line. Dropped the car off early and they took it from there. Called me when the work was done and I Ordered the tires and arranged the appointment on line. Dropped the car off early and they took it from there. Called me when the work was done and I picked it up when it was convenient for me. Couldn't be any easier. More

Expedious friendly thorough respectful Purchased auto from Machens in 2003. All servicing/maintenance has been done at Machens since. Would not take it anywhere else. Service personnel alwa Purchased auto from Machens in 2003. All servicing/maintenance has been done at Machens since. Would not take it anywhere else. Service personnel always answer questions, kind treatment clean waiting area comfortable furniture courtesy van if needed. Notified when auto finished. Checkout efficient. Back on road in timely manner. More

Great communication Matt Reid is always super helpful, very knowledgeable and communicates with me in a way that is easy for this novice to understand. I appreciate the t Matt Reid is always super helpful, very knowledgeable and communicates with me in a way that is easy for this novice to understand. I appreciate the times he takes to explain things to me and is always courteous. He is also respectful of my time and has shown flexibility. More

Super!! Friendly, helpful. Answered all my questions. Would recommend this service to all my friends. Service was completed in a timely manner, as promised Friendly, helpful. Answered all my questions. Would recommend this service to all my friends. Service was completed in a timely manner, as promised. Outstanding!! Dependable. More