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Joe Machens Toyota - Service Center

Columbia, MO

4.3
580 Reviews

580 Reviews of Joe Machens Toyota - Service Center

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May 01, 2018

Brought car in for sixth months checkup. Everything went well. My car was taken in the shop right after I left it. Waiting area was very nice with snacks and refreshments. Car was washed a More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Joe Machens Toyota responded

Stan, thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

April 29, 2018

Tundra oil change i have been coming to Joe Machens Toyota for over 20 years. Service is always prompt and reasonable.. I have bought 4 cars from them and have had th More

by tgrjgarb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Apr 30, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear that after 20 years, you still have excellent service from us! We appreciate you being a loyal customer and all your business! Thank you!

April 29, 2018

Usual great visit. All went well. My wait was an acceptable amount of time. Terry explained things to me.. Always enjoy your snacks. Helps the time to pass by more quic More

by BARBTEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Apr 30, 2018 -

Joe Machens Toyota responded

We are happy to hear your visit went well with us! We appreciate your positive feedback and your business! Thank you!

April 29, 2018

Service Joe Machens Toyota is the best. Have bought and had service there for 20 years. We are a Toyota family and won't drive nothing else. Sales and service More

by OMATANT
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Stottlemyre
Apr 30, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an overall great experience with us! We appreciate you and your business! Thank you for the positive feedback!

April 29, 2018

Matthew Reid is the one service person that I work with. In the service department, Matthew Reid is who I work with. I honestly didn't want to come back to machens when buying my new car, but because I wante More

by LAWRENCEKATELIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Apr 30, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had an overall great experience with us! We appreciate you and your business!

April 28, 2018

a professional and friendly service advisor Ms. Clay was professional and sincerely nice when she took care of my car. I was worried about the AC not working but her attitude and suggestion ease More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clay
Apr 30, 2018 -

Joe Machens Toyota responded

Sophie, thank you for the great review! We are happy to hear you had an overall positive experience and that Jennifer was able to help you! We appreciate you and your business!

April 27, 2018

Great Job! and Great Service!! Cory couldn't have been more helpful, courteous and true to his word. The brakes were repaired by the time he said and at the price we agreed upon. H More

by FDEMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Aldridge, Corey Aldridge
Apr 27, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words about Corey! We are happy to hear your service was excellent! We appreciate you and your business!

April 27, 2018

Great service Terry was very honest and helpful during my vehicle service. In and out quickly. Fully explained process and recommended service items. Great value an More

by JPKEWPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Apr 27, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great experience with us! We appreciate you and your business! Thank you for the kind words about Terry and positive feedback!

April 27, 2018

Service and tire replacement Overall great service. Personable. Good communication. Was able to work around my busy schedule. Friendly. Professional. No concerns. Would be happy More

by dgubernick16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Apr 27, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an overall great experience with us! We appreciate your positive feedback and business! Thank you!

April 27, 2018

recall repair went smoothly Easy to schedule and quick service. The repair was set up by text message for the next day and finished in two hours. Friendly service. More

by corys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Apr 27, 2018 -

Joe Machens Toyota responded

Cory, thank you for the positive feedback! We are happy to hear your service experience was a great one. We appreciate you and your business!

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