Joe Machens Toyota - Service Center

Excellent service I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. Th I purchased my car from Machens ten years ago and have had continuing excellence in service from Machens for regular issues and state inspections. They are fast, capable, and very responsive. More

Service was great! Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machen Matthew was very helpful and professional. He remained calm during a stressful situation for us. Because of his service we will return as Joe Machens customers. More

Radiator replacement Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I re Everyone was friendly and helpful. Paula Ortiz confirmed the radiator arrived in morning and was an excellent adviser. Terry Pruitt assisted when I realized I had left my house key with car key.and Paula was with another client and Dave patiently waited. Car was done in a timely basis. Paula adjusted my pickup time. All in all a good experience. More

45000 Maintenance Terry Pruitt, my representative at Toyota was extremely helpful and was able to isolate a perceived problem during my check-in and determined there wa Terry Pruitt, my representative at Toyota was extremely helpful and was able to isolate a perceived problem during my check-in and determined there was no problem but, rather, my misconception about difference of key usage. He, in my perception, went above and beyond what I expected of his responsibility. More

Good service Even though I was only having a multipoint inspection my visit seemed professional. They even washed my car, all for free. Restroom was clean and wait Even though I was only having a multipoint inspection my visit seemed professional. They even washed my car, all for free. Restroom was clean and waiting area was fine. More

Service Center I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right I had a part that was recalled, they got it ordered, kept in touch for when it would be in. Once they received the part, they called and got me right in. Kept me updated while they were working on my truck. More

My service experience could use a little improvement When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was When the service sticker was taken off of my car, sticker residue was left behind. Also a interior part of my car was not placed back when my car was returned to me. I also was not informed of any service specials. I found out after leaving that I could have saved $10. More

Camry servicing Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything exc Prompt and helpful advice. Pleasant people, very helpful drivers to and from the garage. Waiting area is nice. There is no pressure to do anything except what you want them to do. More

10,000 mile service new highlander Arrived and was promply greeted. Picked up luggage rack at parts, scheduled service was completed in less than 1 hour. Frendly and fast service. Thank Arrived and was promply greeted. Picked up luggage rack at parts, scheduled service was completed in less than 1 hour. Frendly and fast service. Thanks for great service More