Joe Machens Toyota - Service Center

Service at Toyota is always awesome! They have terrific people who are always willing to help and go the extra mile to help. Kamille is great! people who are always willing to help and go the extra mile to help. Kamille is great! More

Great service , friendly and caring. Take time to listen to my concerns, Give appropriate advice. . Will take time to find Solution. Terry Good person. I will COMEBACK to my concerns, Give appropriate advice. . Will take time to find Solution. Terry Good person. I will COMEBACK More

Kamille was great. Scheduling an appointment time is moot as they will get to the vehicle in their own sweet time. The fact that Matthew Reed is still there offerings he particular brand of "service" is as they will get to the vehicle in their own sweet time. The fact that Matthew Reed is still there offerings he particular brand of "service" is an affront to all that is good and blessed in this world. More

No mask even when mandated. I am immunocompromised. How rude. I dropped my car off as to not be compromised and I was anyway. Boooo rude. I dropped my car off as to not be compromised and I was anyway. Boooo More

Consistently receive high quality & timely service fromTerry Pruitt at Machens Toyota. Service is timely, comprehensive and all work is very well explained along with cost. fromTerry Pruitt at Machens Toyota. Service is timely, comprehensive and all work is very well explained along with cost. More

I think they are up selling their customers. They did tell me their business is slow due to the virus. I went in for a oil change , and they told me I needed all this maintenance on my car, which is very tell me their business is slow due to the virus. I went in for a oil change , and they told me I needed all this maintenance on my car, which is very high up in the 1000 dollar range. I let them know I will need to have all this done over time. My car is older, I’m retired. My car runs great! Is a Rav 4 2006. My oil plug is stripped and they said it would cost 600 dollars to replace the pan. More

During this challenging COVID-19 time, Machens Toyota In Columbia, MO, really stepped up and provided exceptional customer service. Their offer of valet pick up and return of my vehicle was very much apprec Columbia, MO, really stepped up and provided exceptional customer service. Their offer of valet pick up and return of my vehicle was very much appreciated. My servicing was done in record time, and I did not have to sit in the waiting room. Car was cleaned, serviced and sanitized! More

First 5000 mile checkup. Aside from taking an hour and a half longer than promised, my Highlander's first 5000 mile checkup was satisfactory..The service tech was apologetic f Aside from taking an hour and a half longer than promised, my Highlander's first 5000 mile checkup was satisfactory..The service tech was apologetic for the delay. More

air bag recall 2003 toyota I was very pleased with the quick and courteous response I got in the service department. The waiting room and the speed the job was done was very nic I was very pleased with the quick and courteous response I got in the service department. The waiting room and the speed the job was done was very nice. Good experience. More

Great to do business with. Would recommend. Took me same day and was fixed in just a few hours. Gave some recommendations because I have an older car same day and was fixed in just a few hours. Gave some recommendations because I have an older car More