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Joe Machens Toyota - Service Center

Columbia, MO

4.3
580 Reviews

580 Reviews of Joe Machens Toyota - Service Center

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December 13, 2022

Terry, the service rep, is always great to work with and the service team is great. They finally found why my tire was losing air. More

by longtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
October 16, 2022

They took excellent care of my pickup. It took awhile but the atmosphere was excellent. More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gambilian
September 09, 2022

Machens is the only place we have our Toyotas serviced. They do great work. Sometimes a little pricey. More

by mckenneyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
July 27, 2022

I had an 11:00 appt and it took 2 1/2 hours for oil change and tire rotation. I feel that is too long. Never had that problem before! More

by Bonniestaehle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
July 12, 2022

Service department was extremely helpful. Debbie kept in contact with me about repair. Repair was made on a recall. All involved were great. More

by lemurdock679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie was who I talked with , Terry Pruett
March 29, 2022

Paula Ortez was very easy to work with. Even though she appeared to be very busy she always followed up More

by Steffwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Terry and parts team worked together to have parts in so can get my vehicle repaired. More

by michaelandrebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
March 28, 2022

Kamille in the Service Department was nice and accommodating to my needs. She delivered faster then she promised and was attentive every step of the way. I don’t know the name of the tech who did More

by soupboy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
Mar 28, 2022 -

soupboy78 responded

Thank you!!!!

March 17, 2022

Charged me unnecessary cabin air filter replacement without asking first. They put my daughter away for engine warning and I had to go in to have them fix the car. More

by Kingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kamille not listed
March 17, 2022

Took my 2003 Camry in for routine service and checking out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my More

by jdwhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
2
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