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Joe Machens Toyota
Columbia, MO
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,418 reviews
September 25, 2015
Dean Hovis Sales Representative at Toyota - Columbia MO Dean Hovis sold us our last 3 cars and we have loved each and every one of them. He is an excellent sales representative for he listens,shows us some Dean Hovis sold us our last 3 cars and we have loved each and every one of them. He is an excellent sales representative for he listens,shows us some possibilities, gives us time to think it through, and works with us when we have questions or problems. He is usually there when we come buy for maintenance and always takes the time to sit and chat for a few moments. We will and have recommended him to anyone who is looking for a vehicle. More
by taubel080
Employees Worked With
September 25, 2015
Great Salesman at JM Toyota is Dean Hovis! Every time I needed a vehicle, your salesman, Dean Hovis, found my cars within a day or two. Dean was great in geting everything I wanted in a car eac Every time I needed a vehicle, your salesman, Dean Hovis, found my cars within a day or two. Dean was great in geting everything I wanted in a car each time. He is the only reason that I shop at the dealership. He has been VERY professional and there are no surprises with Dean except when he says that the paperwork is done and hands over the keys to the car. The transaction was so easy working with Dean! Great salesman! More
by Dr. Fred E.
Employees Worked With
September 25, 2015
Fantastic Bought my 09, 12 and 15 Camrys from Dean Hovis. Totally professional. Will not think of buying another car and not from any other salesman. Bought my 09, 12 and 15 Camrys from Dean Hovis. Totally professional. Will not think of buying another car and not from any other salesman. More
by cotriss
Employees Worked With
September 16, 2015
Experience Generally Terrible I went to the dealership yesterday to simply get an oil change and get my tires rotated. It was fine for the first little while, but then one of the s I went to the dealership yesterday to simply get an oil change and get my tires rotated. It was fine for the first little while, but then one of the service advisers came up and told me they were changing my filters all of a sudden, which I did not ask for. They charged me $40 per filter, which is ridiculous, and they also did not rotate my tires because one of my wheels were bent, which it wasn't. When I finally left the dealership 2 hours later, my car was noticeably shaking when I drove onto the tire that was "bent." I am extremely unsatisfied with the service they provided and would not recommend this dealership to anyone! More
by UnsatisfiedClient
Employees Worked With
Jim Sublett
September 15, 2015
Excellence, I simply can not elaborate eloquently enough! From start to finish, simply everything about my experience at this particular dealership was amazing. I am in the From start to finish, simply everything about my experience at this particular dealership was amazing. I am in the process of rebuilding my credit, and in no way, shape or form was I ever treated with any less dignity than someone with an 850 score. I had just recently had a terrible experience with a dealership in Ofallon, MO and this establishment restored my hope that there are still dealerships who carry out their duties with the utmost professionalism and respect. Every one I came in contact with, even though not involved with my individual sale, took the time to greet me and make me feel comfortable and even important to them. My delegate, business manager, Corry Field was in a word outstanding. I would recommend this outfit to any one, but I'm only telling people who deserve it, like my family and closest friends. If you care to see how a dealership is supposed to work visit these guys, I'll bet you will be amazed too!!! Good job and please keep up the excellent work guys! More
by AG
Employees Worked With
Bert Shaw, Corry Fields, Nick Borders
September 09, 2015
my sales person Tyler very good. rest of customer service ve Tyler Knudson sales person is great. Help us find a truck. Sales manager Bert shaw was rude. We came back to get title release on truck we bought and Tyler Knudson sales person is great. Help us find a truck. Sales manager Bert shaw was rude. We came back to get title release on truck we bought and still waiting 4 hour's later. Unbelievable!!!!! More
by problems22
Employees Worked With
Bryan bailey, Bert Shaw, Tyler Knudson
September 03, 2015
Chick Ashworth My family has purchased 6 Toyotas (10 Tundra, 11 Tundra, 13 4Runner, 14 Tundra, 15 Rav4 and a 15 Highlander) from Chick Ashworth. Every purchase Chic My family has purchased 6 Toyotas (10 Tundra, 11 Tundra, 13 4Runner, 14 Tundra, 15 Rav4 and a 15 Highlander) from Chick Ashworth. Every purchase Chick has came through for us with no disappointments. A few of the vehicles I purchased I wanted with specific options/exterior colors/interior colors that Machens didn't have on the lot. Chick located the vehicles I wanted within 3 days and told me he had them en-route to come look at and test drive. Chick has great communication, he is always letting you know what the status is on the vehicle(s). Chick has been nothing but fantastic to work with, and I hope he doesn't plan on retiring soon, because I want my next Toyota vehicle purchase to go through Chick Ashworth. Jeff Rackers is my go to man after the salesman. Jeff is great, he talks you through all the paperwork and gives you that laid back feeling. Many other finance/after sale employees try to pressure you into purchasing these extra add-ons that jack up the vehicle purchase price. Jeff gives honest advice when asked, and he gives you real world examples of to determine if the vehicle add-on packages are worth it to you. More
by Wilson
August 28, 2015
Great Experience! I bought a 2014 Honda Crosstour. I dealt with Darnell Thomas and he was the best! Made the entire experience very easy and stress free! I would defini I bought a 2014 Honda Crosstour. I dealt with Darnell Thomas and he was the best! Made the entire experience very easy and stress free! I would definitely deal with Darnell again! More
by DSeav
Employees Worked With
Darnell Thomas
August 02, 2015
If You Don't Value Your Time-Go Here! Drove 2 1/2 hours to check out a vehicle that was described by the sales rep as being in excellent condition. Salesman brings the car to the front of Drove 2 1/2 hours to check out a vehicle that was described by the sales rep as being in excellent condition. Salesman brings the car to the front of dealership and as I walked up to the vehicle I began to notice numerous deep scratches in the paint. Proceeded to walk to the back and more scratches, drivers side-2 dents, one deep and rusted the other in the front fender. I think there was dents/deep scratches on nearly every body panel on the vehicle! If you look a the pics on the dealerships website NONE of the dents can be seen nor any of the scratches-some of which were 12" long. When I asked the salesman about condition he just says "Sorry about that" and walks away. Seven gallons of gas and a day wasted! More
by madincolumbia
Employees Worked With
Sales rep
July 15, 2015
Great experience! Randy Rinehart helped find the perfect car for me – a Toyota Pruis! I was so pleased that he listened carefully to my preference of features and budge Randy Rinehart helped find the perfect car for me – a Toyota Pruis! I was so pleased that he listened carefully to my preference of features and budgetary considerations. There was no pressure, which created an very enjoyable purchasing experience! Randy Rinehart and the Machens Toyota crew exceeded my expectations in every regard. More
by Stella!
