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Joe Machens Toyota
Columbia, MO
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,418 reviews
June 07, 2016
Couldn't be happier! I recently went into Joe Machens Toyota Scion not knowing what I was looking for. William Dotson was there for me every step of the way. He listened t I recently went into Joe Machens Toyota Scion not knowing what I was looking for. William Dotson was there for me every step of the way. He listened to me, answered all of my questions at least twice, and helped me narrow down my options. William never pressured me just to make the sale. He was always genuine, friendly and willing to go the extra mile to help me feel comfortable during what is usually a dreaded venture. We eventually found the perfect fit for me in a 2016 RAV4 SE and I love it! Couldn't ask for a better guy or car buying experience! Thank you! More
by KatieJ
Employees Worked With
William Dotson
May 31, 2016
Amazing new car buying experience I just purchased a new Toyota Higlander and this dealership was, by far, the easiest I have ever worked with. My salesman, William Dotson, was pleasan I just purchased a new Toyota Higlander and this dealership was, by far, the easiest I have ever worked with. My salesman, William Dotson, was pleasant, kind and incredibly helpful. I drove all the way from Kansas City to pick up my car and would do it all over again just to work with these guys. More
by ReneeS
Employees Worked With
William Dotson
April 28, 2016
I LOVE MY 2015 SCION FR-S I PURSCHASED!! My experience with Joe Machens Toyota was the best. Dean Hovis treated me fairly with integrity and was respectful of my time. He went the extra mile My experience with Joe Machens Toyota was the best. Dean Hovis treated me fairly with integrity and was respectful of my time. He went the extra mile to make sure i got the car i wanted. i was honored to work with him. His Business Manger , Brian Baily, was very honest and answered all my questions with integrity. i felt i could trust these two men , i have to say this is the best experience i've ever had buying a new car. i will always come back to this dealership, to buy my cars. I will share my experience with everyone i meet. They are the best!! More
by LeiLanaisBlessings777
March 23, 2016
They almost did it right, but dropped the ball at the end They had the deal they had pushed for, they even hurried through the paper work so fast it would have taken four people to keep up, they pushed the po They had the deal they had pushed for, they even hurried through the paper work so fast it would have taken four people to keep up, they pushed the power train warranty, that I thought would be a waste but having dealt with Joe machens before I knew it was a must ,this was a Saturday the truck needed a seal on the rear axle ,an inspection ect. They removed the licence plates from my trade and put a dealer plate on It ,they claimed that they now owned it ,but I could borrow it till Monday when the truck would be ready, they don't want you to have buyers remorse and look somewhere else, on Monday I called to see when the truck would be ready, I was told it would probably be Thursday, I said I have to make a trip down south Tuesday night, so they loaned me a different truck on, Tuesday, 30 minutes after I picked up the loaner they called and said they couldn't sell me the other truck because they found out the motor had serious problems, I said no problem I bought the power train warranty just put a new motor in it, the manager said he would have to check and see if they could do that , on Wednesday I called them and they said they could not do it under the warranty and that they would not do the right thing and put a new motor in it, they would just take it to the auction and let some other unsuspecting victom deal with it, I guess sellers remorse, they could have had a lot of good advertising if they have done the right thing, but instead they get bad advertising and lots of it More
by Mtooletime
Employees Worked With
Bert Shaw, Tyler Knudson, Brian Bailey
March 18, 2016
Bill Hinson, Sales Advisor Extraordinaire Just leased a 2016 Camry from Joe Machens. Bill Hinson made that experience remarkable, friendly, memorable, and worthy of my business!! ...and I'm n Just leased a 2016 Camry from Joe Machens. Bill Hinson made that experience remarkable, friendly, memorable, and worthy of my business!! ...and I'm not an easy customer to please. Thanks Bill. You've earned my loyalty and trust. More
by Jrvalero
Employees Worked With
Bill Hinson
February 04, 2016
Disappointed loyal customer! I am extremely disappointed with my latest transaction for two reasons. The first being the salesman neglected to turn my check and title into the bu I am extremely disappointed with my latest transaction for two reasons. The first being the salesman neglected to turn my check and title into the business office. This resulted in a phone call from the business manager several days later demanding I bring in a check and the title the next day. Why he did not contact the salesman first, I do not know. He also failed to return my follow-up phone call the next day. The second reason concerned the vehicle. I found the vehicle rode and handled very poorly. Before I drove back to the dealer, I decided to check the tire pressure. I found all four tires to be over-inflated by 10-12 pounds. This was an obvious safety concern. It has also made me wonder what else may have been omitted during the vehicle preparation. I have done business with Machens Toyota since 2002 and have come to expect better service. I guess I was wrong More
by 1cooper
Employees Worked With
Walter Moore, Kofi Adadey
January 27, 2016
my MachensToyota buying experience Tyler was very educated on the 2016 Tacoma. He was very helpful as were all the staff we met. The dealership is clean and very modern. Overall the Tyler was very educated on the 2016 Tacoma. He was very helpful as were all the staff we met. The dealership is clean and very modern. Overall the experience was not painful as it is at some dealers. we would highly recommend both Tyler and Machens Toyota More
by tlc tec
Employees Worked With
Jim Sublett, Corry Fields, Tyler Knudson
December 07, 2015
Great buying experience at Dean Hovis I write this review twice because the internet broke down again just now. However, I am still glad to share my buying experience at Dean Hovis here. I I write this review twice because the internet broke down again just now. However, I am still glad to share my buying experience at Dean Hovis here. I am new to this town and I just arrived at October. Luckily, I got Dean's help to pick up a fantastic car. To be honest, I do really like my car and the ice cream at Dean's office. I have searched a lot about second-hand car and I believe the most important thing for buyers is the autenticity of information. And I think Dean and Joe Machens Toyota Scion have done a great job. I would like to recommend Dean and Joe Machens Toyota Scion to my friends who also want to buy a car here. More
by Angelia
Employees Worked With
November 09, 2015
they got me more in debt over 10,000 and i was paying no int My review very very poor got me over 10,000 in debt 6.95 interest I had no untested I paying for 19,000. Car over 32,000 My review very very poor got me over 10,000 in debt 6.95 interest I had no untested I paying for 19,000. Car over 32,000 More
by randall12
Employees Worked With
Jamie Wilson
November 06, 2015
Super-fantastic experience at leasing new car at JM today Today, Jim Ellis, guided me thru the strenuous, yet rewarding, process of leasing a new vehicle. I, initially, was in the service department at JM to Today, Jim Ellis, guided me thru the strenuous, yet rewarding, process of leasing a new vehicle. I, initially, was in the service department at JM to get quotes on fixing my 1999 Toyota RAV 4 and Jim Ellis approached me in the car lot in a very professional yet friendly manner informing me of the available new car lease deals. Later, I found out from the service department that to repair everything on my 1999 RAV 4 would be an exorbitant financial expense and I went home thinking that these repairs on my 1999 vehicle would not be the end but the beginning of more repairs in the future. On my way home, Jim Ellis phoned me and enthusiastically invited me back to JM to inform me of my options. Being a woman and very ignorant of the car-buying and leasing process, I was very fearful of the possibility of being taken advantage of by "strong-arm" sales tactics but from the very beginning of my interactions with Jim, I felt at ease and Jim constantly kept me informed about the leasing process without being condescending and demeaning. I feel Jim went above and beyond in surpassing my expectations in leasing the vehicle of my dreams and he completed this process in an extremely professional, yet friendly and informative manner. Jim was patient, kind and respectful of my specific car "wish and want" lists and of my personal financial concerns and needs. I feel, Jim Ellis, is a very valuable employee for your company and I will enthusiastically recommend him to my friends and family in buying or leasing cars from JM in the future. I, also, must mention how friendly and informative and professional Jeff Simmons was in the finance department during this leasing process today. Finally, I am so proud of my new car and being part of the Toyota "family" and I have complete trust in all JM employees who have assisted me in achieving the car of my dreams!! Thank you, thank you, Jim Ellis, for a fantastic car-leasing experience. With sincerest respect and gratitude, Linda Lee More
by Mospinner
Employees Worked With
Other Employees :
Kevin Hollins was friendly and informative when discussing 1999 car, Jeff Simmons, Kevin Hollins
