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Joe Machens Toyota

Columbia, MO

Overview
Employees
Reviews
Vehicles
3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,418 reviews

August 21, 2020

Jim Ellis did a great job of teaching my wife & me about the features of an otherwise complicated 2020 vehicle. It inspired us to buy. More

by Akersd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Perez
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Aug 21, 2020 -

Joe Machens Toyota responded

Congratulations on the purchase of your new 2020 vehicle! Thank you for the 5 stars for Jim Ellis, we appreciate it. If you have any questions about your new vehicle, please just give us a call. Thank You & Safe Travels!

August 10, 2020

It was a great experience and diffidently would recommend and go back....Thank you Alex Wathen for your time and effort in helping me with my buying experience. More

by slevacy
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wathen
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Aug 12, 2020 -

Joe Machens Toyota responded

Nice 5 star review for Alex Wathen and Joe Machens Toyota. We sure hope you come back to see us next time you are in the market for a new vehicle. We'll be glad to help out.

August 08, 2020

Great service , friendly and caring. Take time to listen to my concerns, Give appropriate advice. . Will take time to find Solution. Terry Good person. I will COMEBACK More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
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Aug 09, 2020 -

Joe Machens Toyota responded

Thanks, Jack, for the very nice review for Terry Pruett. We sure hope you do come back, we'll be here to help!

August 07, 2020

Kamille was great. Scheduling an appointment time is moot as they will get to the vehicle in their own sweet time. The fact that Matthew Reed is still there offerings he particular brand of "service" is More

by Karen S
Recommend Dealer
No
Employees Worked With
Kamille , Matthew Reid
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Aug 09, 2020 -

Joe Machens Toyota responded

Karen, We do Thank You for the kind comment for Kamille, we do appreciate that. However, it looks like we could have done a better job in getting your vehicle in on time. Your comments are being forwarded to our General Manager so he is aware of this with a request that he discuss this with our Service Manager. Our apologies.

July 08, 2020

We had a very good experience. I feel Dean our sales guy was very professional, courteous and honest with us. Andrew the finance guy was very professional and explained the numbers well. I would for sure r More

by Shelly.carver92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in Finance , Joe Haner
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Jul 08, 2020 -

Joe Machens Toyota responded

Nice review for Dean and Andrew! Thank you, Shelly, for leaving a 5 star review for them, it is appreciated! And, please do recommend us to your friends and family, we'd love it!

July 08, 2020

The sales person I had was super nice and helped me the whole way, the finance manager Cody helped me and broke down every single thing for me and made sure I understood what I was buying More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Ali, Cody Allison
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Jul 08, 2020 -

Joe Machens Toyota responded

Thank you, Tyler, for the "super nice" review for Saif & Cody. Congratulations on the purchase of your new vehicle! Please let us know if you have any questions or if there is anything else we can help with.

July 08, 2020

No mask even when mandated. I am immunocompromised. How rude. I dropped my car off as to not be compromised and I was anyway. Boooo More

by Mommynurse345
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carr?
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Jul 09, 2020 -

Joe Machens Toyota responded

Our apologies. The safety of our customers and employees is our #1 priority. We do not want anyone to be unnecessarily exposed and have put policies in place to ensure your safety. Your comments are being forwarded to our General Manager for his review with a request that he look into this. Thank you for letting us know, we do appreciate it.

July 01, 2020

Awesome people! Dean was wonderful! Russ and Terri ( Awesome people! Dean was wonderful! Russ and Terri ( delivery) had a great time paperwork and all. Will recommend. Thank u all Bought a gorgeous More

by annettebrewer3936
Recommend Dealer
Yes
Employees Worked With
Dean Hovis sales and Chris (finance) 5 stars guys
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Jul 02, 2020 -

Joe Machens Toyota responded

Hope you are loving your "gorgeous Lincoln"! Thanks so much, Annette, for the 5 star review for Dean, Russ and Terri, we loved seeing this. Safe Travels in your Lincoln, we hope to see you again.

June 09, 2020

We helped a friend of ours buy a Camry from Mr.Saif Ali. We were very pleased with our experience working with him. Recommended!S More

by Lkewley
Recommend Dealer
Yes
Employees Worked With
Saif Ali, 5 Stars
Report | Print
Jun 09, 2020 -

Joe Machens Toyota responded

Thank you for the 5 star review for Saif Ali! And, Thank you for the recommendation, we very much appreciate it!

June 01, 2020

Consistently receive high quality & timely service fromTerry Pruitt at Machens Toyota. Service is timely, comprehensive and all work is very well explained along with cost. More

by donmccubbin629
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Shawn Hall
Report | Print
Jun 02, 2020 -

Joe Machens Toyota responded

Thank you so much, Don, for the 5 star review for Terry and our Service Team. We appreciate your customer loyalty and look forward to seeing you again.

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