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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

January 13, 2021

Great service- I would definitely refer my friends and family! The dealers and staff were very kind and easy to work with- and no pressure! More

by Detowne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haner
Jan 14, 2021 -

Joe Machens Toyota responded

Thank you so much! We appreciate the feedback and safe travels in your new car!

January 12, 2021

1pm Dr appt in KC. The engine light came on at 6:30 am and had meeting at 7. Went to meeting and took car to Machens at 8am. Matthew said they would check it out. Natalie at rental desk said she didn’t th More

by Marlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie , Matthew Reid
Jan 14, 2021 -

Joe Machens Toyota responded

Wow, these are the reviews we love to see, makes our heart stop. Glad we were able to help out in such a stressful time and get your wife to her surgery. We are wishing her all the best recovery!

December 28, 2020

Joe Machens Toyota has never disappointed my family in the service department! The regular maintenance checks are reassuring + good people & amenities; good location; helpful ; GREAT! More

by lanagram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Lynch, Lori Lindsay
Dec 29, 2020 -

Joe Machens Toyota responded

Aww, thank you so much for your kind words! We are so happy to hear that you always receive such amazing service and we can't wait to help you again in the future!

October 30, 2020

Not too bad to work with, for a car dealer. No undue pressure, but they do want the sale and try to talk you into it. I was pretty happy with the result and that’s the main thing. More

by JOHNS_CATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
Oct 30, 2020 -

Joe Machens Toyota responded

Thanks for taking the time to let us know how we are doing, we are glad you were overall happy with the experience!

October 29, 2020

Sam Warfel was an excellent salesman who helped me get into my dream car quickly and easily! He did not push me toward products or features I did not want and listened carefully to my needs before making More

by writernicole1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Warfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Joe Machens Toyota responded

A dream car that was quick and easy? That's amazing! I'm glad Sam was able to help you with this process. Safe travels in your new vehicle!

September 23, 2020

Service at Toyota is always awesome! They have terrific people who are always willing to help and go the extra mile to help. Kamille is great! More

by JoeH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille, Matthew Reid
Sep 24, 2020 -

Joe Machens Toyota responded

We love seeing 5-star reviews for our Service Dept. Thank you, Joe - we hope to see you again.

August 21, 2020

Jim Ellis did a great job of teaching my wife & me about the features of an otherwise complicated 2020 vehicle. It inspired us to buy. More

by Akersd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Perez
Aug 21, 2020 -

Joe Machens Toyota responded

Congratulations on the purchase of your new 2020 vehicle! Thank you for the 5 stars for Jim Ellis, we appreciate it. If you have any questions about your new vehicle, please just give us a call. Thank You & Safe Travels!

August 10, 2020

It was a great experience and diffidently would recommend and go back....Thank you Alex Wathen for your time and effort in helping me with my buying experience. More

by slevacy
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wathen
Aug 12, 2020 -

Joe Machens Toyota responded

Nice 5 star review for Alex Wathen and Joe Machens Toyota. We sure hope you come back to see us next time you are in the market for a new vehicle. We'll be glad to help out.

August 08, 2020

Great service , friendly and caring. Take time to listen to my concerns, Give appropriate advice. . Will take time to find Solution. Terry Good person. I will COMEBACK More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 09, 2020 -

Joe Machens Toyota responded

Thanks, Jack, for the very nice review for Terry Pruett. We sure hope you do come back, we'll be here to help!

August 07, 2020

Kamille was great. Scheduling an appointment time is moot as they will get to the vehicle in their own sweet time. The fact that Matthew Reed is still there offerings he particular brand of "service" is More

by Karen S
Recommend Dealer
No
Employees Worked With
Kamille , Matthew Reid
Aug 09, 2020 -

Joe Machens Toyota responded

Karen, We do Thank You for the kind comment for Kamille, we do appreciate that. However, it looks like we could have done a better job in getting your vehicle in on time. Your comments are being forwarded to our General Manager so he is aware of this with a request that he discuss this with our Service Manager. Our apologies.

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