Back

Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
Contact Dealership

1180 Vandiver Dr

Columbia, MO

65202

Directions

By Type

Showing 1,418 reviews

May 09, 2018

Service Appt Didn’t need something replaced that I thought I did. Although I an confused because my last service appt the advisor told me that I should consider ch More

by ADZIERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clay
May 09, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall excellent experience with us! We appreciate you and your business!

May 09, 2018

Great experience Great communication from Matthew. It was quick and easy. I didn't even have time to get bored in the waiting area. Thanks for the free car wash! More

by yoginiluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
May 10, 2018 -

Joe Machens Toyota responded

Thanks for the great feedback! We are glad to hear you had a positive experience with us while getting your vehicle serviced! We appreciate you and your business!

May 08, 2018

They are wonderful Everything they do is top notch. We couldn’t be more pleased. The waiting area is very comfortable and even has complimentary snacks and drinks. More

by DARLENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Justin Brown
May 08, 2018 -

Joe Machens Toyota responded

Darlene, thank you for the great feedback! We are happy to hear everything is top-notch, making your experience a great one! We appreciate you and your business!

May 07, 2018

I found what I wanted We came to Columbia in search of a Tacoma. Said met us on the lot. Helped with our questions and later we where driving our new Toyota Tacoma home. More

by Mgml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saif Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Morton
May 07, 2018 -

Joe Machens Toyota responded

We are happy to know you had an overall excellent experience with us! We appreciate your positive feedback! We hope you enjoy your Tacoma! Thank you for your business!

May 07, 2018

Not a good experience It took 3 hours for an oil change and tire rotation, you guys somehow broke off my antenna while I was there also. Not good. More

by POTTER.COREY.ANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. Again, we are sorry for the inconvenience this has caused.

May 07, 2018

Great service and waiting area I was impressed with this location. I had an oil change, and they offered a free car wash. They also had a clean, quiet waiting area with good wi-fi, More

by hannahchristine575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2018 -

Joe Machens Toyota responded

Hannah, thank you for the positive feedback! We are happy to know you had a great service experience with us! We appreciate you and your business!

May 06, 2018

Thank you Arrived early, but was accepted right away. We were advised regarding the service to be performed and related costs. Service personnel was knowledge More

by mary.shipley99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 06, 2018 -

Joe Machens Toyota responded

Mary, thank you for the positive feedback! We are happy to know you had an overall great experience! We appreciate you and your business!

May 06, 2018

Great service I bring my car in for service a few times a year and have always gotten friendly people and good quality work. Their waiting area is great and shuttle More

by Anonymouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Clay
May 06, 2018 -

Joe Machens Toyota responded

Thanks for the great review! We are happy to hear you always receive great service when you bring your vehicle in! We appreciate you and your business!

May 06, 2018

Didn't like the coffee Ok let's start, I hate dealerships and salesmen as much as I hate an army recruiter but, they are necessary I guess! I did all my research on line, go More

by HUCKLEBERRYMCCARTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance guy from WV, I forget his name
May 06, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind word and great feedback! We are happy to hear you had an overall positive experience with us! We hope your wife continues to enjoy her new Tacoma! We appreciate you and your business!

May 06, 2018

Great service! Everyone in the service department is always kind and courteous! Very thorough, yet timely! Terry has been my service advisor for years and I have alw More

by TAMMIJ369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
May 06, 2018 -

Joe Machens Toyota responded

Tammi, thank you for the positive feedback about your experience with us! We love hearing you had overall great service! We appreciate you and your business!

...
69
...