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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

July 30, 2021

Always efficient and job completed on time. Great coordination and communication. Always use Machens because they keep track of regular maintenance. Cody and Paula are the BEST! More

by Kelly Enright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
Aug 02, 2021 -

Joe Machens Toyota responded

Awww, thank you so much, Kelly! We can't wait to see you again :)

June 30, 2021

Danny G. was very professional and helpful. We have purchased three Toyotas from him. Thanks Danny. More

by londeree2550
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Joe Machens Toyota responded

Aww, thank you so much for your continued support of our dealership, it really means a lot to us :)

June 30, 2021

Great service, great team. Hard to get vehicle in this time of low inventory, but we got it done!!! Thanks especially to Sam our sales agent and Cody our deal closer!!! More

by dohertyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Warfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Allison
Jul 01, 2021 -

Joe Machens Toyota responded

Thank you so much for your kind words, low inventory right now is quite the drag, but glad you were able to find a car that suits your needs!

May 25, 2021

Very satisfied with the service. Was very pleasant and helpful. Would never consider going anywhere else. Very impressive auto service company. Very very efficient always. More

by kenfleak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamille Carey
May 26, 2021 -

Joe Machens Toyota responded

Aww, thank you so much, we can't wait to help you again in the future!

May 21, 2021

Clean, courteous, fast. The service waiting area was comfortable. The staff was courteous. The service work was fast. The price estimate for new tires was outrageous, so I could not recommend buying ti More

by Smurrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca was helpful. , Matthew Reid, Clay Stottlemyre
May 24, 2021 -

Joe Machens Toyota responded

Thank you so much for your kind words of our service department, we really appreciate it!

May 20, 2021

Mark Portillo is just awesome to deal with. Very courteous with quick answers If you are shopping for a Toyota, I highly recommend that you seek him out for fair and very honest dealings. More

by Jodi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Portillo
May 20, 2021 -

Joe Machens Toyota responded

Thank you so much, Jodi :) We are so glad to hear Mark was so great to work with, enjoy the new car!

April 02, 2021

Would have gotten a higher rating if they would have washed my car. I also thought it was strange that there wasn’t a Camry on the lot More

by Wesbyrd68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Joe Machens Toyota responded

We do apologize for the car wash, that is truly our bad! Thanks for the overall positive review!

March 17, 2021

I have always had a positive experience with them in sales and service, except the one time they failed to tighten the drain plug, and I live 25 miles away. The next morning my garage floor was cover More

by kenmcswain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Stottlemyre
Mar 18, 2021 -

Joe Machens Toyota responded

Thank you for your kind review! Sorry about the drain plug, but I'm glad our team was able to mend the situation!

March 12, 2021

paula did a great job ihad problems trying to find out what was wrong with my car.paula went out of her way to get me on the road. one of the problems had parts on back order she spent extra time look More

by john.ransdell8001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Joe Machens Toyota responded

Thank you so much, John! We are so glad Paula was there to help you get back on the road. Safe travels!

March 02, 2021

Sixteen years of great customer service....Clay does an outstanding job! Not sure why the review needs to be 25 words... I can send a compliment in much fewer👍 More

by rwuher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Mar 03, 2021 -

Joe Machens Toyota responded

16 years?! Wow, thank you so much for the continued loyalty to our dealership. Ugh, I know the requirement drives me nuts too, I feel it.

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