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Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,418 reviews

June 02, 2018

Great place - great service I appreciate this dealership for the great staff and the quality of the service. I can count on complete service beyond just what is expected. More

by DRevelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words! We love hearing you had a great experience with our team! We appreciate you and your business!

June 02, 2018

Like a Doctors appointment for out SUV! The service group is extremely good to work with. They check all the components under the hood and around the car, then explain everything that needs More

by Kerri.bentley80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Shawn Hall, Randy Oliver
Jun 04, 2018 -

Joe Machens Toyota responded

Kerri, thank you so much for the positive feedback! We are happy to hear you had a great experience with our team! We appreciate you and your business~

June 02, 2018

Just Don't Expect A Call Back I called Tuesday for an appointment, and unfortunately had questions about my policy. Finally got answered Friday when I got there. Played phone tag More

by madambutterflydr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for your honest feedback. We do appreciate you and your business! We will alert our management team of this situation, as we do strive for quality customer service. We sincerely apologize for the inconvenience this has caused.

June 02, 2018

Excellent service, promptly and courteously performed! Ms. Paula Ortiz, our service agent, explained our scheduled service thoroughly and answered my questions completely. She made this visit a very plea More

by CUCC.BRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

June 01, 2018

Had engine light on and found out it was. Lose gas gap Quick and didn’t make me feel stupid when I found out it was something minor! And nothing was wrong just ablose has happened due to my boyfriend cause More

by BRITTNISTRONG28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to have helped you and that you had an overall positive experience with us! We appreciate you and your business!

June 01, 2018

Experience was really good. Thad was an awesome sales person. Very knowledgeable and promoted Toyota's outstanding 4Runner reputation even to a past 4Runner owner. Helpful in s More

by OOBALL63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Torgerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you for the excellent feedback! We are happy to hear you had a great experience! We appreciate you!

June 01, 2018

My car buying experience The process was lengthy but Jim Ellis (sales) and Brandon (finance) did a fantastic job working with me through the purchase and I’m happy with my exp More

by JUSTIN.OWENS41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Finance
Jun 04, 2018 -

Joe Machens Toyota responded

Justin, thank you for the positive feedback! We are happy to know you had a great overall experience throughout the process! We appreciate you and your business!

June 01, 2018

Great Had a great service. Terry was really good about making sure to get me in even though it was close to the end of the day. More

by REZWAN.ISLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had you a great service experience! We appreciate you and your business!

June 01, 2018

Great customer service What a pleasant experience. My service tech was so helpful and was very pleasant. I love the waiting area. Snacks are good and a nice place to rela More

by ROBERTSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jun 04, 2018 -

Joe Machens Toyota responded

Robert, we appreciate you and your positive feedback! We are happy to know you had a pleasant experience! We appreciate you!

June 01, 2018

Great to work with This dealership was very easy to deal with. Answered answered any and all questions. The salesman, Thad Torgerson, did an excellent job. I would re More

by SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Torgerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Joe Machens Toyota responded

Scott, thank you so much for the positive feedback! We are glad to know you had a great experience with us! We appreciate you and your business!

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