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Joe Machens Toyota
Columbia, MO
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,418 reviews
June 13, 2018
Great service I was very pleased with my service visit at Joe Machens Toyota. They diagnosed and fixed a problem with my SUV. I was kept in the loop every step of t I was very pleased with my service visit at Joe Machens Toyota. They diagnosed and fixed a problem with my SUV. I was kept in the loop every step of the way and the service was very fast and friendly. More
by Tiger01
Verified CustomerEmployees Worked With
Dominique Warrick, Matthew Reid
June 13, 2018
Awesome Machens Toyota is very professional and efficient in their service. Always kind and considerate. They have a great shuttle service and free Popcorn an Machens Toyota is very professional and efficient in their service. Always kind and considerate. They have a great shuttle service and free Popcorn and Slushies! More
by DAVIDCOU
June 13, 2018
Very good service Paula was great and solved all my problems very fast. It is very nice to be able to work in a quite place and have WiFi Paula was great and solved all my problems very fast. It is very nice to be able to work in a quite place and have WiFi More
by NANCYIZE
Employees Worked With
June 13, 2018
Very knowledgeable and easy to work with. They are knowledgeable, friendly, easy going, and not pushy. Everything was made about taking care of us and what we wanted or needed. We were treat They are knowledgeable, friendly, easy going, and not pushy. Everything was made about taking care of us and what we wanted or needed. We were treated with courtesy and respect. More
by SD
Employees Worked With
Sam Warfel, Shawn Hall
June 12, 2018
Fine until I was ready to pick up my vehicle My visit was for general warranty maintenance. Check-in went faster than usual, but I was there at 7:40a.m. and maybe that's why. I dropped off the ve My visit was for general warranty maintenance. Check-in went faster than usual, but I was there at 7:40a.m. and maybe that's why. I dropped off the vehicle and was called when it was ready. They used to have customers pick up their keys at the cashier (and maybe they still do for non-warranty work), but I was told to go back to the service rep. When I went to the representative to get my keys, she said she had to take customers in the order in which they came in, which I could understand if there were several people standing in line, but there was no one at her desk. She did have a stack of papers on the desk. About 15 minutes later, she was ready for me and at that time, she tried to upsell me the extended service agreement which I already had. There was apparently confusion in the computer about what coverage I had. Waiting 15 minutes to pick up a copy of my no-charge ticket and get my keys was too long, in my opinion. More
by TigerMO
Employees Worked With
Jennifer Clay
June 12, 2018
Extended watranty I purchased an extended warranty yesterday that turn out really bad. I was deceived , lied to, and now I am stuck in a contract that is several thous I purchased an extended warranty yesterday that turn out really bad. I was deceived , lied to, and now I am stuck in a contract that is several thousand dollars more than I wanted to pay. I won’t be back yong any other vehicles from you, and will only pay for scheduled maintainer. More
by HELPER0
Employees Worked With
Brandon
June 12, 2018
Quick service and very friendly! Ryan was very helpful in explaining the work done. Was friendly and quick to get the job done. The waiting area was clean and has plenty of comforta Ryan was very helpful in explaining the work done. Was friendly and quick to get the job done. The waiting area was clean and has plenty of comfortable seats. They provide a wide selection of snacks too! More
by Ana Laura Paasch
Employees Worked With
Ryan Lee
June 12, 2018
Pleasant place to go to! Appreciate the good service. The last year tho I have not had the best help with getting Bluetooth to work. Everything else great. Appreciate the Appreciate the good service. The last year tho I have not had the best help with getting Bluetooth to work. Everything else great. Appreciate the friendly atmosphere. More
by FRINKFARMS
Employees Worked With
Other Employees :
Joe Haner, Terry Pruett, Sam Edwards, Brian Bailey, Becky Lynch, Clay Stottlemyre, Corey Aldridge
June 12, 2018
Oil change Usually I have a great experience. This time I was told it would be about an hour and a half time. Ended up being 2.5 hours. The rep was VERY nice an Usually I have a great experience. This time I was told it would be about an hour and a half time. Ended up being 2.5 hours. The rep was VERY nice and cordial. More
by tcaf26
Employees Worked With
Terry Pruett
June 12, 2018
Quick and easy We scheduled our appointment on Saturday for Monday morning. Easy check in and e-mailed when it was done. Well within the time it was promised to be c We scheduled our appointment on Saturday for Monday morning. Easy check in and e-mailed when it was done. Well within the time it was promised to be completed. The key to this service department is Randy Oliver. More
by Clean Man
Employees Worked With
Jennifer Clay, Randy Oliver
