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Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,418 reviews

June 18, 2018

30,000 miles servive Had no problems. Good seating area while car is serviced. I lked that the car got washed. Service was done when I waited. I don’t like to write revi More

by WWHEARTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Jun 18, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback and for writing this review! We are happy to hear you had a great service experience with us! We appreciate you and your business!

June 18, 2018

Service Excelent service, I personally recommend toyota joe machen to other people,great service department. Friendly staff, good price for service, the wait More

by OSMAR.VELASQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 16, 2018

100,000 mile check-up and inspection It took 2 1/2 hours, which seemed rather excessive but at least the waiting area is very nice. I wasn't too happy that after being there for two hours More

by EVIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett, Shawn Hall
Jun 18, 2018 -

Joe Machens Toyota responded

Thank you for your honest feedback! We are happy to hear you had an overall good service experience! We appreciate you and your business!

June 16, 2018

Unorganized No one seem to no much about what was going on i got it for my wife done deal was told that she had to sign papers wrong it was in my name not heres s More

by RWOOD3651
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenny brent scott morton
Jun 18, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will send your review to our management team and investigate the situation further. We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience this has caused.

June 15, 2018

Service Good job. She is always hospitable and makes a genuine effort to go the extra mile for good customer service. Will request her again for my service More

by JFWIENKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2018 -

Joe Machens Toyota responded

We are happy to hear you had another great service experience with our team! We appreciate you and your business! Thank you for the positive feedback!

June 14, 2018

Amazing Customer Service! Becky Lynch was amazing in providing the best possible customer service. Everyone at Joe Machens Toyota was really great at finding me a car that I lo More

by aaron.alarid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Lynch
Jun 14, 2018 -

Joe Machens Toyota responded

Aaron, thank you for the great feedback! We are happy to hear you had an overall amazing experience Becky and our team! We appreciate you! We hope you enjoy your new car! Thanks again for your business!

June 14, 2018

Not a good experience Wasnt a good experience from the time of walking in the door and findibg that the car i was interested in was no longer there even though i checked to More

by CRLLVLL06
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Allison
Jun 14, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback, as it helps us grow in the future. Again, we are very sorry for the inconvenience this has caused.

June 14, 2018

Good experience! I really enjoyed working with Saif. He was very polite and helpful in answering all of my questions. I will recommend him to others! Also, enjoyed w More

by g_dsh01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saif Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haner, Scott Morton
Jun 15, 2018 -

Joe Machens Toyota responded

We are happy to know you had a good experience working with our team! We appreciate you and your positive feedback! Thank you again for your business!

June 14, 2018

Happy customer Our experience was very pleasant! Lori was so wonderful to work with and Justin was there to help out when we picked up our new Prius! Three staff was More

by MOSBYEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Lindsay, Justin Brown
Jun 15, 2018 -

Joe Machens Toyota responded

We are happy to hear your experience with us was pleasant! We appreciate the positive feedback! Thank you so much for your business!

June 14, 2018

Truck Service & State Inspection Both service reps recommended I have BG engine restoration and fuel induction cleaning done even though I had it done on the previous service visit (9 More

by Tacoma Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paula Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett
Jun 15, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further! We do strive for quality customer service and appreciate your honest feedback. Again, we are sorry for the inconvenience with your check your light and service.

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