Joe Machens Toyota

Great service Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. Service was quick and thorough. I always take my van here to get worked on. Terry Pruett is a seasoned veteran and always has a smile. More

30,000 mile maintenance of my Prius V I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service mana I easily made a scheduled appointment, received a reminder about it, and they were ready to work on my car when I arrived. The assistant service manager also suggested 3 maintenance additions for me to consider. More

Great people to work with. Listened to our needs and, based on that input, recommended the correct vehicle. When they did not have our first choice of color (interior/exterior) Listened to our needs and, based on that input, recommended the correct vehicle. When they did not have our first choice of color (interior/exterior) they found a vehicle on a competitors lot and arranged to have it delivered the next day. They went above and beyond our expectations to put my wife on the vehicle she wanted. THANKS FOR A GREAT JOB JOE AND CHICK! More

Service ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person ,,,, ,, ,, , , was Awesome! The lady Jacqueline walked me through the process and she was very helpful as my service adviser! Terry was a nice person as well, along with another service representative. They were all awesome! More

Treated with respect, courtesy and timely All service people were friendly, courteous, attentive, etc. The waiting area was comfortable with snacks, drinks, TV, etc. A very satisfying experien All service people were friendly, courteous, attentive, etc. The waiting area was comfortable with snacks, drinks, TV, etc. A very satisfying experience. Thank you for everything.p More

1st 6 Month checkup Great service on a day they were clearly short handed. Gave them a 4 star rating because they asked if I wanted a car wash and I said yes. They forg Great service on a day they were clearly short handed. Gave them a 4 star rating because they asked if I wanted a car wash and I said yes. They forgot to do the car wash. More

No pressure Everyone is friendly and helpful without feeling pressure to buy. All of my questions were answered and I felt comfortable with the whole process of p Everyone is friendly and helpful without feeling pressure to buy. All of my questions were answered and I felt comfortable with the whole process of purchasing my Corolla. Thanks Lori and Jake. More

Dom is fabulous Dom explained everything and used all my good customer coupons. Very easy to work with. Easygoing smart guy. Aldo thanks fo he treats. I enjoyed h Dom explained everything and used all my good customer coupons. Very easy to work with. Easygoing smart guy. Aldo thanks fo he treats. I enjoyed having cookies for breakfast More

Great except for the Wait. Had an spot for 9 am but waited until 11. Went on Saturday (didn't know they did not have shuttle service on Sat. Or would have changed appt. that as Had an spot for 9 am but waited until 11. Went on Saturday (didn't know they did not have shuttle service on Sat. Or would have changed appt. that aside, the service was excellent! The waiting area was filled with magazines, TVs and free snacks and beverages, which made for a comfortable but long wait. More

Thad took the time to understand what I was looking for. I had visited with Thad a couple of times about possibility of buying new Tacoma. He kept in contact with me periodically. When I got email about tr I had visited with Thad a couple of times about possibility of buying new Tacoma. He kept in contact with me periodically. When I got email about trade in value of my 2012 Tacoma, Thad called and made apptmt for us to visit about new Tacoma. Thad wasn't high pressure, friendly and helpful. More