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Joe Machens Toyota
Columbia, MO
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,418 reviews
March 17, 2022
Took my 2003 Camry in for routine service and checking out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my travel plans to acquire specialized physician help out of town. More
by jdwhi
Employees Worked With
Randy Oliver
March 02, 2022
Very disorganized took all morning to look at new car. Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate until I said no then somehow he found a much better one. If I treated customers the way they did they would not come back and I won’t!! More
by rritchie001
Employees Worked With
Other Employees :
Zack Hardin. Zero star, Joe Haner, Brian Bailey
February 03, 2022
As usual, I had exemplary service and communication. Keep up the good work and I least for me change nothing. Keep up the good work and I least for me change nothing. More
by ww
Employees Worked With
Other Employees :
Debbie, Terry Pruett, Dominique Warrick, Matthew Reid, Clay Stottlemyre, Randy Oliver
January 27, 2022
My salesman Alex was so great to deal with the finance department was wonderful as well. When it’s time to trade I will give them another shot looking forward to keeping my tundra serviced with them as we department was wonderful as well. When it’s time to trade I will give them another shot looking forward to keeping my tundra serviced with them as well. More
by Aaron.tull73
Employees Worked With
Cody Allison
January 12, 2022
Have bought a minimum 6 vehicles at Machens in last 10 years. Service department is excellent but logistically does not work for me for all needs. years. Service department is excellent but logistically does not work for me for all needs. More
by gary.uppinghouse
Employees Worked With
Terry Pruett
December 10, 2021
Clean and courteous personnel. Good courtesy car driver and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had to wait 15 minutes for paper work to be found. More
by Rkirkpatrick47
Employees Worked With
Names unknown
December 06, 2021
After a regular maintenance-oil change and tire rotation, my Lexus 350s started to have vibration problem. I came back, they charged for a diagnostic fee + rebalance labor charge. However I had to turn back my Lexus 350s started to have vibration problem. I came back, they charged for a diagnostic fee + rebalance labor charge. However I had to turn back again because the vibration problem is still there! The front desk customer service was awful! She was not only not apologizing, but also implying it was customer’s fault! More
by A good customer
Employees Worked With
Kamille Carey
September 24, 2021
Car salesmen have earned a bad reputation over the years due to their pressure tactics and lack of honesty. My experience at Joe Machens Toyota was an example of how wrong that can be. At no time did I fe due to their pressure tactics and lack of honesty. My experience at Joe Machens Toyota was an example of how wrong that can be. At no time did I feel pressured nor did I find any information that I was given, even questionable. The salesman was able to put me at ease almost immediately and it got even better as the process continued. My last car was purchased from this dealership and this was where I came for my current purchase. I would certainly do it again. More
by gail.crowley
Employees Worked With
Alex W.
September 14, 2021
There was no high pressure from the sales staff. I was pleased with the product. pleased with the product. More
by Stephen.verslues
Employees Worked With
