Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,414 reviews
Have bought a minimum 6 vehicles at Machens in last 10 years. Service department is excellent but logistically does not work for me for all needs. years. Service department is excellent but logistically does not work for me for all needs. More
Clean and courteous personnel. Good courtesy car driver and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had and ride. Had a 9:15 appointment for a safety recall fix but work wasn’t begun until mid afternoon. Arrived after 4:00 to pick up vehicle but had to wait 15 minutes for paper work to be found. More
After a regular maintenance-oil change and tire rotation, my Lexus 350s started to have vibration problem. I came back, they charged for a diagnostic fee + rebalance labor charge. However I had to turn back my Lexus 350s started to have vibration problem. I came back, they charged for a diagnostic fee + rebalance labor charge. However I had to turn back again because the vibration problem is still there! The front desk customer service was awful! She was not only not apologizing, but also implying it was customer’s fault! More
Car salesmen have earned a bad reputation over the years due to their pressure tactics and lack of honesty. My experience at Joe Machens Toyota was an example of how wrong that can be. At no time did I fe due to their pressure tactics and lack of honesty. My experience at Joe Machens Toyota was an example of how wrong that can be. At no time did I feel pressured nor did I find any information that I was given, even questionable. The salesman was able to put me at ease almost immediately and it got even better as the process continued. My last car was purchased from this dealership and this was where I came for my current purchase. I would certainly do it again. More
There was no high pressure from the sales staff. I was pleased with the product. pleased with the product. More
This is the 4th Toyota I have purchased from Machens, and they never disappoint. Very satisfied with all aspects of the sales. Knowledgeable staff, great to work with. they never disappoint. Very satisfied with all aspects of the sales. Knowledgeable staff, great to work with. More
Knowledgeable staff that was prompt, courteous and well informed from the beginning to the completion.. informed from the beginning to the completion.. More