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Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,418 reviews

June 28, 2018

Great second buying experience with machens Toyota. Will only buy from Chick!! This is the second car I bought from Chick. Always a good experience. Chick goes above and beyond to satisfy his customers. More

by mhickam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake’s Bunker
Jun 29, 2018 -

Joe Machens Toyota responded

We are very glad to hear you had another great car-buying experience with Chick and our sales team! We appreciate your positive feedback! Thank you again for your business!

June 28, 2018

Toyota Care Service Very pleased with the service I received and have received for the past 2 years. I am a widow and like knowing I can trust the honesty. More

by LAMMERSCATHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Apkan and Greg Young, Randy Oliver
Jun 28, 2018 -

Joe Machens Toyota responded

Cathy, thank you for sharing your positive feedback with us! We are very glad to hear you were pleased with our service! We appreciate you and your business!

June 28, 2018

Camry purchase Salesman was very informative. I felt comfortable talking to him. Finance officer was also good and very respectful of our time. We were able to tell More

by LCHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero, Rafael Romero
Jun 28, 2018 -

Joe Machens Toyota responded

Thank you for your positive feedback! We are glad to hear you had a great car-buying experience with our sales team! We appreciate you and are happy to have helped get your the best deal! Enjoy your Camry!

June 27, 2018

Friendly, patient Chick and the rest if the staff were great to work with. They were very patient thought out the whole process and answered my questions to the best of More

by HAPPYDAYS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chick Ashworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bunker, Joe Haner
Jun 27, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are glad to know you had a friendly service visit with us! We appreciate you!

June 27, 2018

Some problems but service manager tried to correct UPDATE: Oliver has offered some explanations so I changed my rating. Explained time it took for car wash and how hatch release disable button got bump More

by VAYOUNG99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Jun 27, 2018 -

Joe Machens Toyota responded

We are very happy to hear Oliver was able to resolve this issue for you! We appreciate you updating your review! Thank you again for your business!

June 27, 2018

2011 4-Runner 6/27/18 Paula was great, very helpful and professional. She apologized for any time delays. When there was an issue to handle she took care of it 123 More

by NOWAKS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback and kind words about Paula! We are glad to know you had a great service experience! We appreciate you and your business!

June 27, 2018

Fun and easy! When I decided it was time to get a new car I knew it would be with Machens Toyota. I had gotten my last two cars from them and knew I would be taken More

by COUNTRY7399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hall
Jun 27, 2018 -

Joe Machens Toyota responded

Thank you so much for sharing your car-buying experience with us! We love having you as a loyal customer and are glad to know Shawn and the team were able to help you! We appreciate you! Thank you again for your business!

June 27, 2018

A good experience. Very professional. Respectful of our time. Everyone is very courteous from being checked in to your car being delivered when done. A very good exper More

by TOYCAR1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Elder, Gary Willis
Jun 27, 2018 -

Joe Machens Toyota responded

We are very happy to hear you had good experience at our dealership! We appreciate your positive feedback! Thank you for your business!

June 27, 2018

Quick service! My appointment was for 10:30 am. I left at 11:30. Very quick for 10,000 mile inspection, oil change, and tire rotation. I enjoyed the waiting area More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jun 28, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We love hearing you had a great and quick service experience! We appreciate you!

June 26, 2018

Toyota 4Runner I felt as though I was at a used car dealership the entire time. I was looking for a new car and searching around to different dealerships. I mentione More

by dptdmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saif Ali
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your car-buying experience with us. We do strive for quality customer service and appreciate your honest feedback. We are alerting our management team of this situation and will investigate further. Again, we are sorry you had a less than exceptional experience.

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