Joe Machens Toyota

Steering wheel replacement The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the cover The steering wheel on my 2018 Camry had a line of parallel scratch cuts on the back side of the wheel. They did a good job and they covered the covered the costs. More

Excellent Customer Service Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wif Rafael was an exceptional salesman . He was knowledgeable about the vehicle that we were interested in . He took extra time to accommodate my wife’s and my busy schedule. More

Service with a smile. Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, Able to get a service appointment on a short notice. Through vehicle check and inspection with recommendations for any repairs or maintenance needed, along with future maintenance items. More

Always Excellent Service I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very I went in for a routine service and to have them check my voice recognition and they did a great job. The service agent, Ryan Lee, was wonderful, very kind and helpful. More

Easy in and out service I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly profes I brought my car in for routine service and it was done quickly and competently. The facility was clean and well maintained. Clay was friendly professional, answering all of my questions. More

Toyota 4 Runner service I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, I was very pleased with the service provided to my vehicle as well as hospitality afforded to me. Appreciate being able to work in early service time, which worked better with my schedule. More

Always a pleasure Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They mak Always courteous always a pleasure to work with. Staff is knowledgeable and always ready to answer questions. They got me in and out quickly. They make service visits less painful. More

Highlander Lease We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) c We had an amazing experience. We are avid Toyota fans. Going on our second Highlander—best car on the planet with the Camry (we’ve owned 2 of those) coming in at a close second. I made the mistake of trading my first Highlander in for a Pilot—ugh, big mistake. I’ve never leased a car, this is our first—hope it goes well. We had the pleasure of working with Rafael R & Joe H and simply can’t say enough of their professionalism, knowledge & just overall demeanor. Would be happy to recommend them both to anyone. Thank you!! More

Toyota Machens Is The Best Dealership In The State! The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While w The customer service is amazing here. They take the time to explain every little detail of your service to you no matter how busy they may be. While waiting on your vehicle there is a relaxing fully stocked lounge with plenty of seating. This dealership takes the stress out of Service! More

Not happy with most recent services We have taken our Camry there 3 times to have the air conditioner. With the most recent repair completed yesterday June 30th. The air condition stoppe We have taken our Camry there 3 times to have the air conditioner. With the most recent repair completed yesterday June 30th. The air condition stopped working last night. I am not happy plus the car pulls to the left which it wasn't doing when we took the car in. The service representative tried to ensure the car was fixed appropriately but I am not sure what keeps happening. We are not happy after all the money we have spent and car still not fixed More