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Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,418 reviews

July 07, 2018

New car extras installed Installations look good. Turnaround was quick. Appreciated the rental while work is being done. Overall it was a very good experience working with Ra More

by LCHG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero
Jul 09, 2018 -

Joe Machens Toyota responded

We are glad to hear you had an overall very good experience with Rafael and our service team! Thank you for your positive feedback about your visit! We appreciate you!

July 07, 2018

Very pleased with great service Fast courteous service. Great communication with us. Service rep was knowledgeable and friendly. Love having thorough inspection. Maintains my confide More

by margaretemcdermott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Jul 09, 2018 -

Joe Machens Toyota responded

Margaret, thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

July 07, 2018

I bought a car Greg is the face of Machens and Toyota to me. He answered my questions, provided the vehicle I requested. It was not adversarial or difficult. I did More

by ARedJet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Joe Machens Toyota responded

We are very happy to hear Greg was able to answer all your questions and help you throughout the process! We appreciate you and your positive feedback! Thank you for you business! Enjoy your new car!

July 06, 2018

Great service...great truck Our salesman, Justin did an incredible job of matching us to the right vehicle and then helping us make a payment work. Never felt pressured at any p More

by highlandertrombone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Brown
Jul 06, 2018 -

Joe Machens Toyota responded

We are very happy to hear Justin made sure you find the right vehicle for you! We love hearing you had a great experience! Thank you so much for the positive feedback! Enjoy your new truck!

July 05, 2018

Recalls and oil change Very friendly. Got in quick and it took less time than they estimated which is always good. They did not reset my oil change light though. More

by MPIERCEICS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Reid
Jul 05, 2018 -

Joe Machens Toyota responded

Thank you for your positive feedback! We are glad to hear you had an overall good and friendly service experience with us! We do appreciate you and your business!

July 04, 2018

Heat shield replacement The necessary work (replacement of a heat shield) was done quickly; we had no idea what the problem was, and Dom handled everything in a quiet and More

by Ted Tarkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Jul 05, 2018 -

Joe Machens Toyota responded

Ted, thank you for the great feedback! We love to hear you had an overall excellent service experience with Dominique and our team! Thank you again for your business!

July 04, 2018

Oil change and alignment I know the car wash is complementary however this is the second or third time in a row they have said they are going to wash my car and I pick it up a More

by Cldea8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2018 -

Joe Machens Toyota responded

Thank you for your honest positive feedback! We are happy to know you had an overall good service visit with us! We do appreciate you and your business!

July 04, 2018

First service of our new tacoma Did what was expected. Was done in a timely manner and to our expectations. Didn't take too long. Will be back again for our next scheduled appt. More

by sherripruett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Jul 05, 2018 -

Joe Machens Toyota responded

Sherri, thank you for the positive feedback! We are happy to know you had a great service experience! We appreciate you!

July 04, 2018

I always have a great experience with Matt at Machens Toyota I've only ever taken my 4Runner to Machens Toyota and Matt is always a pleasure to work with. He makes sure I get taken care of and ensures I understa More

by kaitkens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Jul 05, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback and kind words about our dealership! We are very happy to hear you had a great service experience! We do appreciate you and your business! Thanks for being a part of the Machens Family!

July 03, 2018

Complete Satisfaction! To be completely honest, I was very reluctant to consider doing business with a high volume dealer as I have had bad experiences before. But know, l More

by Trbboy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Bunker
Jul 03, 2018 -

Joe Machens Toyota responded

Thank you so much for positive feedback! We are very happy to hear you had a great car-buying experience with Greg and our sales team! We hope you enjoy our new Tundra! We appreciate you and your business!

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