Joe Machens Toyota

Most organized and courteous service on earth In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall In all my years as a car owner, I've never come across an outfit like Machens!! I dreaded making the call to have my airbags replaced, due to a recall. But I sucked it up and the appointment was made on the spot. I was able to pull right in to the air conditioned service area on the hottest day of summer, and then relax with a selection from their generous buffet of complimentary treats, which include cold drinks, popcorn, sherbet, and a host of other treats. Their lounge is spacious with ultra comfortable seating. They even have a charge station for your cell phones! All in all, they could not have done more to make the experience any better!! When I'm ready to purchase a new vehicle, they will be my first stop! More

Excellent experience We went in to the dealership not knowing what to expect. We have had bad experiences before at dealerships but this was the best ever We went in to the dealership not knowing what to expect. We have had bad experiences before at dealerships but this was the best ever More

Happy customer I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles g I have done all recommended maintenance service, & I still love my Toyota Highlander that is such a comfortable ride & so easy to drive & it handles great on the road More

Great service experience Jesse was very prompt and professional. He explained what would happen to my truck. He explained the costs thoroughly. He kept me informed as to when Jesse was very prompt and professional. He explained what would happen to my truck. He explained the costs thoroughly. He kept me informed as to when the service would be done More

Awesome Service Extremely professional service. Went above and beyond my expectations. Waiting area very comfortable with drinks and snacks available. Very impres Extremely professional service. Went above and beyond my expectations. Waiting area very comfortable with drinks and snacks available. Very impressed! Dominique was courteous and professional. He was very knowledgeable and treated me like a valued customer. Would not hesitate to return for service. More

Relaxing and Stress Free Experience I usually find buying a vehicle a stressful experience. I submitted an internet quote request to Dean Hovis, he replied with his best price. We agre I usually find buying a vehicle a stressful experience. I submitted an internet quote request to Dean Hovis, he replied with his best price. We agreed and I literally bought it off the car hauler. Came in to pick it up and were treated like long lost friends. Would definitely do it again and would for sure as for Dean. No buyers remorse here. More

Good experience I had a great experience bringing in my car for an oil change. I was able to get a loaner vehicle so I did not have to sit there with three kids for h I had a great experience bringing in my car for an oil change. I was able to get a loaner vehicle so I did not have to sit there with three kids for hours. More

20000 mile service I’m very satisfied with mr Pruett and with the service department I have bought and has all of my vehicles at this dealer ship. Nerve been dissatisfie I’m very satisfied with mr Pruett and with the service department I have bought and has all of my vehicles at this dealer ship. Nerve been dissatisfied with this service department. More

Excellent Service! Terry did an exceptional job as always servicing my car. My vehicle was throughly inspected and oil changed. I left knowing my car was ready to travel Terry did an exceptional job as always servicing my car. My vehicle was throughly inspected and oil changed. I left knowing my car was ready to travel on vacation. Great experience! More

Professional services personnel, genuine care for my new car A great waiting area, friendly staff team, professional handling of my car. The courtesy car dropped me off at home and later came to pick me up. Over A great waiting area, friendly staff team, professional handling of my car. The courtesy car dropped me off at home and later came to pick me up. Overall I was satisfied. More