Back

Joe Machens Toyota

Columbia, MO

3.9
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
Contact Dealership

1180 Vandiver Dr

Columbia, MO

65202

Directions

By Type

Showing 1,418 reviews

July 12, 2018

20,000 Miles Great customer service. Highly recommended. Very friendly and courteous. Would suggest to all friends and family to use Joe Machens Toyota for their More

by NBSXV8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 12, 2018 -

Joe Machens Toyota responded

We are happy to hear you had a great customer service experience with us! Thank you for the positive feedback! We appreciate you and your business!

July 12, 2018

excellent service Very friendly, answer all our questions, no pressure. Nice place to wait, shuttle if you need it. All the employees are very friendly and anxious to h More

by JEVOMUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Justin Brown
Jul 12, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are glad to know you had an excellent service experience with us! We appreciate you and your business!

July 12, 2018

Great experience Danny was such a pleasure to work with. He made the process fun, efficient and certainly memorable. I will definitely recommend him to anyone possible More

by ERIN.CRAGHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Joe Machens Toyota responded

Erin, thank you so much for the positive feedback! We love to hear you had a great experience with us! We do appreciate you! Thank you again for your business!

July 12, 2018

Slower than expected In service center for oil change & 45k check for 2 hours. Made appointment so though I would be out sooner then I was. Very friendly service rep More

by sduren000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had an overall friendly and good service visit with us! We appreciate you and your business!

July 11, 2018

They messed up with my engine and didn’t even return my call I got oil change and inspection for my car yesterday, then my engine started to make loud noise. I have been trying to reach them out for the whole d More

by TIANTIAN51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Jul 11, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the inconvenience and frustration this has caused after your service visit.

July 11, 2018

Great Experience! The Service Advisor was very helpful and kept me informed every step of the way. The mechanic was thorough and also talked to me about the issues wit More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic was awesome, but I don't know his name., Terry Pruett
Jul 11, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to know you had a great experience and that you were kept inform every step of the way. We appreciate you and your business!

July 11, 2018

Buying a new car with possible trade They spent a lot of time showing me my options and answering all my questions. I did not feel pressured. I did hope to get a little better deal but I More

by KMAXEY44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake, Cody Allison
Jul 11, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are glad to know you had an overall good car-buying experience with us and that we were able to answer all your questions! We do appreciate you and your business!

July 11, 2018

Good stuff. Terry Pruett is awesome! I really enjoyed working with him. I can’t think of a better employee to work with for a service visit. More

by ANDREWMU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 11, 2018 -

Joe Machens Toyota responded

Andrew, thank you for sharing your positive feedback! We are happy to know you had an overall great service visit with Terry and our team! We appreciate you!

July 11, 2018

Came in for an oil change appointment and was helped fast Great service I just wish they would talk through the payment a little bit clearer and in non car person terms so I knew what I was paying for and und More

by Abbaybay20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick, Matthew Reid, Clay Stottlemyre
Jul 11, 2018 -

Joe Machens Toyota responded

Thank you for your honest positive feedback! We are glad to know you had an overall good service experience. We appreciate you and your business!

July 11, 2018

Mantenence Terry was very helpful explaining the mantenence we pay for when we bought the car no in the past seem to have the time. I will try to have Terry for More

by BPRETIRED07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Jul 12, 2018 -

Joe Machens Toyota responded

Thank you for the great review! We love hearing that Terry was able to help you throughout your service visit! We appreciate you and your business!

...
41
...