Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Paula Ortez was very easy to work with. Even though she appeared to be very busy she always followed up Even though she appeared to be very busy she always followed up More
The staff at JM Toyota is extremely helpful and friendly. They don’t have any problems answering any questions and don’t talk down to you if you don’t know something about a vehicle. I’ve been to quite a few They don’t have any problems answering any questions and don’t talk down to you if you don’t know something about a vehicle. I’ve been to quite a few dealers and the vibes just were not good but there was nothing but good vibes here. More
Kamille in the Service Department was nice and accommodating to my needs. She delivered faster then she promised and was attentive every step of the way. I don’t know the name of the tech who did accommodating to my needs. She delivered faster then she promised and was attentive every step of the way. I don’t know the name of the tech who did the work, but I am appreciative of their attentiveness as well. I learned a lesson today. Go with someone who knows my vehicle and not a quick lube place for a oil change. They drained my transmission thinking it was engine oil. Seriously? Almost cost me thousands in repairs. More
Charged me unnecessary cabin air filter replacement without asking first. They put my daughter away for engine warning and I had to go in to have them fix the car. without asking first. They put my daughter away for engine warning and I had to go in to have them fix the car. More
Took my 2003 Camry in for routine service and checking out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my out its systems for longer trips. Very pleased with the service dept. allowing to make a special scheduled visit ahead of the line to accommodate my travel plans to acquire specialized physician help out of town. More
Very disorganized took all morning to look at new car. Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate Taking advantage of the current market way overcharged. Then pressed to take it home that day. Then business manager first found a high interest rate until I said no then somehow he found a much better one. If I treated customers the way they did they would not come back and I won’t!! More
As usual, I had exemplary service and communication. Keep up the good work and I least for me change nothing. Keep up the good work and I least for me change nothing. More
My salesman Alex was so great to deal with the finance department was wonderful as well. When it’s time to trade I will give them another shot looking forward to keeping my tundra serviced with them as we department was wonderful as well. When it’s time to trade I will give them another shot looking forward to keeping my tundra serviced with them as well. More