Joe Machens Toyota

thanks Chick Ashworth Our salesman Chick Ashworth was both knowledgeable and courteous. We appreciated the time he spent with us. We negotiated a decent deal as well and a Our salesman Chick Ashworth was both knowledgeable and courteous. We appreciated the time he spent with us. We negotiated a decent deal as well and appreciated that More

Replace sensor Paula is my go-to person. She can explain things so well and I just trust her. The cost of the service is pretty high, but that’s not her fault. She Paula is my go-to person. She can explain things so well and I just trust her. The cost of the service is pretty high, but that’s not her fault. She is why I return when I have. a problem with my car. She just knows how to connect with people. More

Consistent high quality The staff at Joe Machens Toyota is always friendly and helpful. Every time I go in for service I’m greeted with a familiar face and smile! The staff at Joe Machens Toyota is always friendly and helpful. Every time I go in for service I’m greeted with a familiar face and smile! More

Shuttle and pick-up could be improved. While I appreciate the shuttle service after dropping off my vehicle, I was late to work because everyone else was dropped off first. Perhaps they sho While I appreciate the shuttle service after dropping off my vehicle, I was late to work because everyone else was dropped off first. Perhaps they should schedule the shuttle according to destination and time constraints. Also, when I picked up my vehicle at 5pm, there was only one person at the desk and 4 people waiting in line. More

Always great! Ryan is an exceptional service advisor. He was very informative and professional. I look forward to the next time I bring my truck in. Great experienc Ryan is an exceptional service advisor. He was very informative and professional. I look forward to the next time I bring my truck in. Great experience. More

Quick and easy Got there they immediately greeted me and started getting me checked in. Offer a schuttle service and when and called me when they said the car would Got there they immediately greeted me and started getting me checked in. Offer a schuttle service and when and called me when they said the car would be done More

Wonderful advisor My advisor, Matthew, is always a delight to work with. He is not only knowledgeable, understanding, and patient, he is polite and strives to make my v My advisor, Matthew, is always a delight to work with. He is not only knowledgeable, understanding, and patient, he is polite and strives to make my vehicle's service a stress-free experience. He answers any and all questions with great ease and detail. I will continue to complete all of my vehicle service with him! More

Misinformation and slow Person on phone told me a multipoint inspection on used vehicle would be $30. It was free but what I needed was the used vehicle evaluation which was Person on phone told me a multipoint inspection on used vehicle would be $30. It was free but what I needed was the used vehicle evaluation which was $130. Dealership tried to work with me but took over 2 1/2 hours to get to it and let me leave. I was told I could walk in and wait 30-60 minutes. Then listed that wipers were torn but when looked we could not find any torn. Other obvious items were the same way. More

A+ Service . Freindly People , Clean Dealership & Waiting Area , Nice Selection of Cars & Pickups on the Lot , the only other thing I Can Say is Your Survey Suc . Freindly People , Clean Dealership & Waiting Area , Nice Selection of Cars & Pickups on the Lot , the only other thing I Can Say is Your Survey Sucks ! More

Survey Although Paula Ortiz wasn’t my service rep for this visit, I would recommend the person I had take lessons from her in how to smile and appear happy t Although Paula Ortiz wasn’t my service rep for this visit, I would recommend the person I had take lessons from her in how to smile and appear happy to have customers come in More