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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

August 03, 2018

Great dealership and great salesman. Joe Machens has always been a great dealership name in my home. We have purchased several cars from his various dealerships and have always been treat More

by epperlyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fookle - sales; Brandon - finance
Aug 03, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We love to hear you had a great sales experience with Chris and Brandon throughout the process! We do appreciate you! Thank you again for your business, we hope your enjoy your new purchase!

August 03, 2018

Dominique was excellent. Previous visit was horrible but dom made this one fast and efficient. I thought about going elsewhere but glad I trusted dom to take care of me More

by ROBPRATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Aug 03, 2018 -

Joe Machens Toyota responded

Rob, we are happy to hear you had a great service experience this time with Dom! Thank you for the positive feedback! We do appreciate you and your business!

August 03, 2018

Great service!! Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top More

by PGLOVER1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Aug 03, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service visit with Ryan! We do appreciate you and your business! Come back and see us!

August 03, 2018

Great experience! I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely r More

by ColumbiaCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero
Aug 04, 2018 -

Joe Machens Toyota responded

Thank you for the kind words! We hope you love your new ride!

August 03, 2018

Repeat Customer This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare More

by BCASZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Romero
Aug 04, 2018 -

Joe Machens Toyota responded

Thank you for your positive feedback! We are so glad you had a wonderful experience with Rafael and we appreciate your business!

August 03, 2018

Have Faith? Car abruptly stopped on highway for no reason. It happened in seconds leaving me open to be rear ended on a major highway. Their computer tests sh More

by DAGOSTINO.MARYLUCILLE
Recommend Dealer
No
Employees Worked With
Jesse
Aug 03, 2018 -

Joe Machens Toyota responded

Mary, we sincerely apologize for your experience with us. We will alert our management team of this situation and investigate it further. We do strive for quality customer service and appreciate your honest feedback. We do want you to feel safe while driving your vehicle too. Again, we are very sorry for the inconvenience this has caused.

August 02, 2018

Maintenance and oil change Pleasant and professional service. Short wait. Clear explanation upon completion. Waiting area clean with complimentary food. Car washed and clean . C More

by suzie3213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 02, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback, Suzie! We are happy to hear you had a great overall service visit with us! We appreciate your business!

August 02, 2018

Great experience! Alex was very personable. We have dealt with 3 sales reps in the past 18 months. All very knowledgeable but Alex most personable. Our last experience was very relaxed and not More

by ECSMOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex;sales. Jackie; service
Aug 02, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you and your son had a great car-buying experience with our sales team! We appreciate the kind words and your business! Thanks again!

August 02, 2018

Complete, Honest and thorough! Clay is my service advisor. Awesome customer care from the time I drove in to the time I left. Communicating what was needed to keep my 10 year old ca More

by jonrph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Aug 02, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words and positive feedback! We love to hear you had great service experience from Clay and our team and that we were able to make sure your vehicle continues to be a safe ride! We do appreciate you and your business! Thanks again!

August 02, 2018

2:00 inspection really? I made an appointment at 8 AM. I was there at 8 AM. My car was not touched until almost 9 o’clock. Inspection was not done until 10 o’clock. That is More

by Long time customer.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know his name.
Aug 03, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We do strive for quality customer service and appreciate your honest feedback, as it helps us improve. We will send your review to our management team to investigate this situation further. Again, we are very sorry for your service experience during your appointment.

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