Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Great dealership and great salesman. Joe Machens has always been a great dealership name in my home. We have purchased several cars from his various dealerships and have always been treat Joe Machens has always been a great dealership name in my home. We have purchased several cars from his various dealerships and have always been treated well. When I came into the Toyota dealership, I was met at the door by people who were smiling, friendly and helpful. I was shown to a salesman immediately. Chris sat down with me and we discussed what I wanted, price range, etc. Then he took me out to see the Rav4's I was interested in. Chris was very helpful and informative and was NOT pushy! He helped me decide on what I wanted without trying to influence my decision. Brandon in finance was awesome, too. He explained everything in a meaningful manner and did not talk down to me. He treated me as an equal and valuable person. I will continue to use Joe Machens and will definitely send my family and friends there! More
Dominique was excellent. Previous visit was horrible but dom made this one fast and efficient. I thought about going elsewhere but glad I trusted dom to take care of me Previous visit was horrible but dom made this one fast and efficient. I thought about going elsewhere but glad I trusted dom to take care of me More
Great service!! Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top Ryan is one of the best!! Love bringing my car to machens. They don’t mind my bringing my dog. I like that they provide drinks and the service is top notch!! More
Great experience! I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely r I had an excellent experience purchasing my vehicle. The staff made it fast and easy to purchase without high pressure or haggling. Would absolutely recommend! More
Repeat Customer This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare This is the third automobile that I have bought from Rafael Romero at Joe Machens Toyota. He is always helpful and never pushy. I love the ToyotaCare that covers maintenance for two years. More
Have Faith? Car abruptly stopped on highway for no reason. It happened in seconds leaving me open to be rear ended on a major highway. Their computer tests sh Car abruptly stopped on highway for no reason. It happened in seconds leaving me open to be rear ended on a major highway. Their computer tests showed no errors. They replaced a safety feature part and told me they are pretty sure this will fix the problem. I wish they would have done more to fix the problem. I have no reason to believe that this won’t happen again. I am afraid to drive my car on the highway. More
Maintenance and oil change Pleasant and professional service. Short wait. Clear explanation upon completion. Waiting area clean with complimentary food. Car washed and clean . C Pleasant and professional service. Short wait. Clear explanation upon completion. Waiting area clean with complimentary food. Car washed and clean . Confident in the quality of service. More
Great experience! Alex was very personable. We have dealt with 3 sales reps in the past 18 months. All very knowledgeable but Alex most personable. Our last experience was very relaxed and not We have dealt with 3 sales reps in the past 18 months. All very knowledgeable but Alex most personable. Our last experience was very relaxed and not rushed. My 19 year old was with me and also got his first experience in buying a car. More
Complete, Honest and thorough! Clay is my service advisor. Awesome customer care from the time I drove in to the time I left. Communicating what was needed to keep my 10 year old ca Clay is my service advisor. Awesome customer care from the time I drove in to the time I left. Communicating what was needed to keep my 10 year old carolla on the road and making our ride a safe one. Five star services hands down! Great Job Machens Service Department ROCKS! More
2:00 inspection really? I made an appointment at 8 AM. I was there at 8 AM. My car was not touched until almost 9 o’clock. Inspection was not done until 10 o’clock. That is I made an appointment at 8 AM. I was there at 8 AM. My car was not touched until almost 9 o’clock. Inspection was not done until 10 o’clock. That is not good service. More