Joe Machens Toyota

Great customer service My direct customer service contact was professional and courteous. He personally made sure my car was cleaned before service was completed. Appreciate My direct customer service contact was professional and courteous. He personally made sure my car was cleaned before service was completed. Appreciated the extra effort. More

Great Experience! From the friendly faces who opened doors and asked to help us...to discussing final terms of the purchase. The experience and the people were all gre From the friendly faces who opened doors and asked to help us...to discussing final terms of the purchase. The experience and the people were all great! More

I went in for service and ended up buying a car i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to i don't do recommendations for businesses. I worked my deal and probably got screwed a little on price of my trade in but that was my choice wither to accept it or not. More

5000 mike service Prompt, great inspection check, was able to use service coupon, courteous personnel. Great seating/television accommodations for waiting. Advisor was Prompt, great inspection check, was able to use service coupon, courteous personnel. Great seating/television accommodations for waiting. Advisor was very helpful in explaining wear issue on front versus rear brake pads. More

Professional and trustworthy I have bought three vehicles from Chick and found him to be very professional and trustworthy as well as the rest of the staff. I would be happy to I have bought three vehicles from Chick and found him to be very professional and trustworthy as well as the rest of the staff. I would be happy to recommend Machens Toyota to friends and family. More

Oil change Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mish Took 3 hours for an oil change. Had some type of mixup getting the service order to the service department. Ms Ortiz was very apologetic over the mishap, More

Miscue Arrived for 75000 service and asked for inspection for relicensing to be added. Was taken home by your service and then returned for pickup to find t Arrived for 75000 service and asked for inspection for relicensing to be added. Was taken home by your service and then returned for pickup to find that only the inspection was done. I decided to wait while they worked that in quite snug and enjoyed your ice cream but was a late for my next appointment. the 75000 check had been made as an appointment earlier. More

18,000 mile maintenance on a leased vehicle The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of mai The service staff greets me at my vehicle as soon as I enter the garage and is at the driver's side before the vehicle is turned off. Explain of maintenance is discussed with me. I don't think I've ever waited one hour for service even when they had to squeeze me in. More

Machens Toyota Service Easy to work with. Good communicating with timelines and answering our questions. We continue to use this service department because of their ease to Easy to work with. Good communicating with timelines and answering our questions. We continue to use this service department because of their ease to work with while only doing necessary work. More

Oil change and a rattle Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and sched Prompt service and finding the cause of the rattle . Very friendly and prompt. Paula was very friendly and explained the cause of the rattle and scheduleingredients our next appointment More