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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

August 26, 2018

Service I was in and out in less than 1 hr. Even with the repair on my car. The shop was clean. The service personnel were very courtious. The repairs were re More

by SMVERSLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 27, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are happy to know you had a great overall service experience! We do appreciate you and your business, come back and see us!

August 25, 2018

Second bad experience Gary Willis is a phenomenal salesman, and the only reason I ended up buying my vehicle yesterday. If he isnt employed there, I will never return. Br More

by DPOFALL09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon in finance, Gary in sales., Brian Bailey
Aug 25, 2018 -

Joe Machens Toyota responded

We sincerely apologize for your experience with us. We will alert our management team of this situation and investigate further. We do strive for quality customer service and appreciate your honest feedback. Again, we are very sorry for the frustration and inconvenience this has caused.

August 24, 2018

Service of our Rav 4 The service was great it was outstanding. Terry Pruett was great and very helpful I would tell anyone looking for service our possible purchase of a c More

by HARRYLKILGORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pruett, Brian Bailey
Aug 24, 2018 -

Joe Machens Toyota responded

Harry, thank you so much for the great feedback! We are very happy to know you had an overall excellent service experience with Terry and our team! Thanks again!

August 24, 2018

Always pleased and satisfied! Taking our Highlander in for service is a good experience. The work is always completed in a timely manner and I have never been disappointed in how More

by yrralb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Hall, Sam Edwards, Cody Allison, Lori Lindsay, Justin Brown
Aug 24, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service visit with our team! We do appreciate you and your business! Thanks again!

August 23, 2018

Service was done quickly and the price was right. Staff was friendly and helpful. I appreciated the cold water and snacks, comfortable waiting room and cle More

by BARBIDAHL1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Aug 23, 2018 -

Joe Machens Toyota responded

We are happy to know you had an overall great and quick service visit! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

August 23, 2018

Great service Quick maintenance check, finished in less than an hour with a courtesy text! Answered all questions and explained all findings. Love the service at th More

by AIREEN.AGULTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Aug 24, 2018 -

Joe Machens Toyota responded

Aireen, thank you for the positive feedback! We are happy to hear you had a great service visit with our team! We do appreciate you and your business! Thanks again!

August 22, 2018

Quality, Helpful and Knowledgable Upon entering the dealership the staff, Dean and Sam were very helpful and knowledgable. They communicated effectively and made the overall experienc More

by SPOORE96.SP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Hovis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Warfel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are glad to know Dean and Sam made sure you had a great and helpful overall car-buying experience! Enjoy your new Tacoma! Thanks again for your business!

August 22, 2018

Fairly hassle-free We enjoyed dealing with our saleman, Dan, who was not high pressure but offered good discounts and a fair trade-in offee. The A.C. in the business off More

by judybock65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
Aug 22, 2018 -

Joe Machens Toyota responded

Judy, thank you for the positive feedback! We are very happy to know you had a great good and hassle-free car-buying experience with Dan and our team! We do appreciate you and your business! Thanks again!

August 22, 2018

I0,000 mole check with oil change Fast excellent service-good explanatory review- had no problems with experience- this is typical of the dealership and service dept.- wonderful waitin More

by ALBARRIERMD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are glad to hear you had an overall excellent and fast service visit with our team! We do appreciate you! Come back and see us!

August 22, 2018

Great to have confidence in the people servicing my vehicle. Joe Machens TOYOTA facility’s are outstanding for service. The drive in bays, friendly and helpful staff, customer waiting area and amenities are the More

by G.MILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hall, Matthew Reid
Aug 22, 2018 -

Joe Machens Toyota responded

Thank you so much for the kind words and positive feedback! We are happy to know you had another great overall service experience with us! We do appreciate you and your business! Thanks again!

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