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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

September 05, 2018

Service was just ‘okay’ I have to say, I am usually treated with very friendly, welcoming customer service, but was not this time. Very somber atmosphere. Front license pla More

by Toyota lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 05, 2018 -

Joe Machens Toyota responded

Thank you for sharing your honest feedback with us. We do strive quality customer service and will alert our management team of this situation during your service visit. We do sincerely apologize to hear you had a less than exceptional experience this time.

September 05, 2018

Prompt service. They took my car in quickly and were prompt with the oil change. Service personnel were very helpful! Also enjoy the cold drinks and snacks. More

by BRIDGEAGOGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
Sep 05, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and prompt service visit with our team! We appreciate you and your business! Come back and see us!

September 05, 2018

Fast checking. Fast service I like working with service people that I know. Before getting out of the car, I was greeted and my information taken. I went inside and got a soda, More

by SHIRLEYJDUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Sep 06, 2018 -

Joe Machens Toyota responded

Shirley, thank you so much for the the positive feedback! We are happy to hear you had a great overall service experience with us! We appreciate your business!

September 05, 2018

Great people, great service. Very pleased. This is my 3rd Toyota truck from Joe Machens. The 1st I bought new in 1991, and drove for over 21 years. The 2nd I've had for 6 years & decided to tra More

by joeinmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Becky Lynch
Sep 06, 2018 -

Joe Machens Toyota responded

Joe, thank you so much for being a loyal customer to us and for sharing your positive feedback! We love to hear you had another great car-buying experience with Becky, Darnell and our team! We do appreciate you and your business! Enjoy your new purchase!

September 04, 2018

Great experience, great deal, great car I am chronically short on time. Danny Gingerich got me a great price on exactly the car I wanted. He was efficient, pleasant and incredibly knowled More

by CJKINGMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gingerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Oliver
Sep 04, 2018 -

Joe Machens Toyota responded

We are very happy to hear you had a great car-buying experience and Danny helped your great the exact car you wanted! Thank you for sharing your positive feedback with us! We do appreciate! Enjoy your new vehicle! Thanks again!

Sep 04, 2018 -

Joe Machens Toyota responded

Thank you for your positive feedback! We are happy to know you had an overall great experience buying your car from Danny! We do appreciate you! Enjoy your new purchase and come back and see us!

September 02, 2018

Excellent service by terry prewitt The service coordinator terry prewitt was excellent. Never had a customer service experience like this and I have been a Toyota customer for 20 years More

by MBAQAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Sep 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had an excellent service experience with Terry and our team! We do appreciate you being loyal customers and for all your business! Thanks again!

September 02, 2018

Love Gary Willis We have owned Camry’s since 1991. Our son has had Corolla’s since about them too. Gary has always helped us with our cars and we missed him when he More

by BRIDGEAGOGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willis
Sep 04, 2018 -

Joe Machens Toyota responded

Thank you for the great feedback! We are happy to hear you had another good service experience with Gary! We appreciate your family being loyal customers! Thanks again for your business!

September 02, 2018

Although it was a 6 1/2 hour job, it was a nice wait I was there for a recall which took over 6 hours. They had coffee, water, ices, ice cream, snacks and grilled hamburgers ad hot dogs. Very pleased w More

by PALMADORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Sep 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service experience with our team and were able to get your vehicle fixed! We do appreciate you and your business!

September 01, 2018

Service department I arived early and they got me in right away. Everyone one was so helpful. It didn't take long. My vehicle was ready quickly. More

by NANRUPERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Oliver
Sep 04, 2018 -

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great service experience with us! Thanks again for your business!

September 01, 2018

Excellent Service Greg provided excellent service! I was really picky on the kind of car I wanted to buy but he was very friendly and easy to work with. I would definit More

by .....
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Joe Machens Toyota responded

We are happy to hear you had an excellent customer service experience buying your new car from Greg! Thank you for the positive feedback! We do appreciate you!

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