Joe Machens Toyota
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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2019 Avalon hybrid Cody provided excellent service when we purchased our car. We especially liked his regular updates about our new car as it was being assembled. He als Cody provided excellent service when we purchased our car. We especially liked his regular updates about our new car as it was being assembled. He also was very knowledgeable about how the vehicle operated and did an exceptional job of teaching us about all its features. We are very happy with our purchase and with our experience at Joe Machens. More
Regular maintence They are always quick and efficent. Love the maintenance reminders as I tend to be forgetful! Have had no problems with my vehicle or employees!! They are always quick and efficent. Love the maintenance reminders as I tend to be forgetful! Have had no problems with my vehicle or employees!! More
Replace light Needed fog light replaced. Easily made appt. Appt was quick and easy. I did not stay so they let me know by phone and email that it was finished. No Needed fog light replaced. Easily made appt. Appt was quick and easy. I did not stay so they let me know by phone and email that it was finished. No one washed van or offered. We rarely get a wash anymore because it’s always out of order More
The Good GuysThey are always friendly and always helpful They are always friendly and always helpful. Their work is always excellent and professional. It is a pleasure to work with this dealership. The waiti They are always friendly and always helpful. Their work is always excellent and professional. It is a pleasure to work with this dealership. The waiting area is comfortable and lacks nothing. More
Great Experience! When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked When we visited the dealership earlier in the week, we had a pretty good idea about what we wanted but upon arrival we changed our minds. Becky worked with us throughout our mind changes and she was so knowledgeable answering our questions. When we left to think things over, she was respectful and professional, she was never pushy. We returned today and she remembered all of our discussions and preferences. That attention to detail was reassuring that she is not only a caring person, but that she was interested in finding us what we wanted, not what she wanted us to buy. I will definitely work with Becky and any other rep from Joe Machens Toyota again-I was very impressed! More
I t is always easy to get information and helpful advice I had to take car for 25,000 miles sevice and Paula Ortiz is always helpful and willing to accommodate my needs no matter how busy she happens to be. I had to take car for 25,000 miles sevice and Paula Ortiz is always helpful and willing to accommodate my needs no matter how busy she happens to be. She is a great working with the public! I also enjoy my rides in the Courtesy Van and enjoy my conversations with Dave! Machens Toyota has a great team delivering outstanding service! More
Saved me from a major breakdown The extremely knowledgeable staff found the source of a nagging rattle. Turns out it was a major crack in a gear. If it had failed while driving it wo The extremely knowledgeable staff found the source of a nagging rattle. Turns out it was a major crack in a gear. If it had failed while driving it would have been catastrophic. Thank you More
Tire problems Terry was very helpful and responsive. Very pleased with the level of service. Couldn’t find a leak but the spare was low and had an alignment done. Terry was very helpful and responsive. Very pleased with the level of service. Couldn’t find a leak but the spare was low and had an alignment done. More
Great customer service My car service was basic. Everyone I met was helpful and courteous. An all round pleasant experience. Definitely come back for all our RAV4 servicing My car service was basic. Everyone I met was helpful and courteous. An all round pleasant experience. Definitely come back for all our RAV4 servicing More
great experience Completed oil change, tire rotation and replaced bad battery in a very short interval. Very nice facilities and friendly employees. Will be back for s Completed oil change, tire rotation and replaced bad battery in a very short interval. Very nice facilities and friendly employees. Will be back for sure. More