Joe Machens Toyota

Pleasantly surprised Seamless process that was quicker than expected and I thought I was treated honestly. Paula was friendly, informative, and to the point. I will come b Seamless process that was quicker than expected and I thought I was treated honestly. Paula was friendly, informative, and to the point. I will come back. More

Good, but not as good as experiences before change of owners My experience was good overall. In scheduling the service I was not happy to learn that I was dealing with someone in Arkansas. He could not find my My experience was good overall. In scheduling the service I was not happy to learn that I was dealing with someone in Arkansas. He could not find my records. (This is my second Toyota Sienna purchased from Machen's) and wanted to just start a new customer file for me. I refused that and was transferred to Machens in Columbia. They immediately found my records. At the dealership I did have to wait a little longer than usual to meet a service advisor. However, he was very polite and helpful. More

Buying experience I purchased my vehicle at the Toyota Dealership in Columbia from Danny. He was very helpful and knowledgeable and he got me the best price for my car I purchased my vehicle at the Toyota Dealership in Columbia from Danny. He was very helpful and knowledgeable and he got me the best price for my car in the area. Getting financing for my car was super easy. Tim made sure to talk with me about payments and worked with me to assure the easiest paymebt options. More

Very enjoyable Very enjoyable experience with very friendly staff. I would recommend this dealership to anyone interested in purchasing an auto st a great price. Very enjoyable experience with very friendly staff. I would recommend this dealership to anyone interested in purchasing an auto st a great price. Very enjoyable. More

New Prius We had a good experience at Joe Machens Toyota buying a vehicle from Danny Gingerich. This was our fourth Prius purchase from Joe Machens. We usually We had a good experience at Joe Machens Toyota buying a vehicle from Danny Gingerich. This was our fourth Prius purchase from Joe Machens. We usually get our service and maintenance done here as well. Danny goes above and beyond with customer service and we felt like we got a very fair deal. More

Tire rotation Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortabl Prompt and timely service . Always courteous interaction with advisor, Terry Pruitt. Service completed in a timely manner Enjoyable and comfortable waiting area. Friendly staff. Great sales lady,Becky Lynch. More

Great I had a good experience with alex. He was very informative with the truck that I was interested in. The dealership had a good inventory that I was loo I had a good experience with alex. He was very informative with the truck that I was interested in. The dealership had a good inventory that I was looking for More

Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my car was done had I not gone to ask 30 minutes after I saw it was parked outside the bay I'm not sure how much longer I would have waited. More

Good service, as always I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for be I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for better care. More

Too long It took long to get an oil change!! Bad experience!!!! I was just waiting and no consideration give to me by the staff explaining the situation!! It took long to get an oil change!! Bad experience!!!! I was just waiting and no consideration give to me by the staff explaining the situation!! More