Joe Machens Toyota

Friendly service Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more th Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more than stated on coupon. Have to read the fine print. More for extra oil. And something else that wasn't covered by the coupon. I didn't have an appointment. That is my fault. Wish oil change took less than hour and half hour and forty five minutes. Ryan Lee was very courteous. Explained the difference in stated coupon cost and final cost. More

New car purchase Great service, easy process, and I walked out with exactly what I wanted. I highly recommend Joe Machens for any used or new car you may want or need Great service, easy process, and I walked out with exactly what I wanted. I highly recommend Joe Machens for any used or new car you may want or need. More

Professional timely service Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The ent Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The entire area was clean! More

Wonderful and accommodating. Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just li Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just like any car who pulled in that evening. More

Efficient online service scheduling appreciated Online appointment scheduling is efficient and effective. Used for the first time because I didn't have to speak with someone service advisor this tim Online appointment scheduling is efficient and effective. Used for the first time because I didn't have to speak with someone service advisor this time. More

Replaced tire on my RAV 4 Service department manager replaced tire at no charge since vehicle was recently purchased. Manager was very professional. I will go back again if nee Service department manager replaced tire at no charge since vehicle was recently purchased. Manager was very professional. I will go back again if need be. More

Great service allowed The service director was polite very understanding and knowledgeable I would recommend this service department to everyone Joe Malcolm‘s Toyota servi The service director was polite very understanding and knowledgeable I would recommend this service department to everyone Joe Malcolm‘s Toyota service department is great I will always take my jeep there They are a lot better than the jeep dealership service department More

Friendly salesperson Our salesperson Shawn was helpful front eh moment we pulled onto the lot. He was conscientious about helping us stay within our budge and we got a van Our salesperson Shawn was helpful front eh moment we pulled onto the lot. He was conscientious about helping us stay within our budge and we got a van that was everything we asked for! The dealership was very accommodating when we had to bring our children for a brief visit during the process; they lived the snacks, drinks, and television in the lounge! We feel confident that we will continue to receive great service in our follow up appointments. More

Great Experience I recently leased a new Rav 4. The car salesman, Jim Ellis was very honest and helped me to pick out a vehicle and price right for me. I recently leased a new Rav 4. The car salesman, Jim Ellis was very honest and helped me to pick out a vehicle and price right for me. More

Good customer service! My experience was a very positive one and I appreciate the service I received. My sales associate Becky was very helpful and attentive. She answered My experience was a very positive one and I appreciate the service I received. My sales associate Becky was very helpful and attentive. She answered all my questions. I look forward to returning in the future. More