Joe Machens Toyota

Great car buying experience Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" of all the features. He even checks up on me to make sure I'm still happy. Very happy! More

Very pleasant, easy process. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. More

Unsure situation We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around t We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around time was a blessing! More

New car purchase Becky Lynch and your entire staff made the purchase a good experience. Becky spent more time explaining the features of RAV4 that we did on anything e Becky Lynch and your entire staff made the purchase a good experience. Becky spent more time explaining the features of RAV4 that we did on anything else. They run a auto dealership the way it should be run. More

75,000 mi check Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service alo Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service along so I could be at my next appointment. Terry also assisted with my coupons. Great assistance. More

Excellent Service Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee an Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee and wi-fi signal. Service Representative/coordinator Terry Pruett did a fine job and represents your company very well. More

Friendly service Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more th Do NOT like Toyota deceptive coupon advertisements. Posted BIG BOLD letters for oil change with tire rotation. When work complete price is $25 more than stated on coupon. Have to read the fine print. More for extra oil. And something else that wasn't covered by the coupon. I didn't have an appointment. That is my fault. Wish oil change took less than hour and half hour and forty five minutes. Ryan Lee was very courteous. Explained the difference in stated coupon cost and final cost. More

New car purchase Great service, easy process, and I walked out with exactly what I wanted. I highly recommend Joe Machens for any used or new car you may want or need Great service, easy process, and I walked out with exactly what I wanted. I highly recommend Joe Machens for any used or new car you may want or need. More

Professional timely service Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The ent Service was performed professionally & timely at all levels. People were friendly, courteous & helpful. The snack counter was a nice addition. The entire area was clean! More

Wonderful and accommodating. Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just li Terry was awesome. Best customer service experience to date. He really made me feel like my individual case with the dealership was a priority just like any car who pulled in that evening. More