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Joe Machens Toyota
Columbia, MO
1,418 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,418 reviews
October 01, 2018
Failed to pay off trade Worst service I’ve ever had at a dealership. Bought and traded a vehicle on July 7, my trade wasn’t paid off, my loan documents weren’t finalized, the Worst service I’ve ever had at a dealership. Bought and traded a vehicle on July 7, my trade wasn’t paid off, my loan documents weren’t finalized, they lost my title, dropped my credit score, and after visiting there 4 times to straighten things out it ultimately took them until September 29 to pay off the trade and get me everything I needed to actually own the car. Terrible terrible service!! More
by RH2018
Employees Worked With
Entire Finance Division , Joe Haner, Lori Lindsay
September 30, 2018
Service I bring my car to Toyota for everything. Mechanics find things I didn't know we're wrong with my car which is great. Excellent customer service. I bring my car to Toyota for everything. Mechanics find things I didn't know we're wrong with my car which is great. Excellent customer service. More
by Michele
Verified CustomerEmployees Worked With
Dominique Warrick
September 28, 2018
Service on 2017 RAV Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. T Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. Thanks More
by BOBSTALES1
Employees Worked With
Terry Pruett
September 28, 2018
Great car buying experience Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" Rafael was fantastic. I got the exact car I wanted at a good price without hours of hassle. He answered every question I had and gave me a "tour" of all the features. He even checks up on me to make sure I'm still happy. Very happy! More
by KG Columbia
Employees Worked With
Rafael Romero
September 28, 2018
Very pleasant, easy process. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. My experience was good. Friendly, quick and easy. Usually it's very busy, this time was not busy. Car was taken care of as I would expect it to be. More
by jeanettedixson
Employees Worked With
Terry Pruett
September 28, 2018
Great customer service Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus grea Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus great Priceing More
by Ro
Employees Worked With
Clay Stottlemyre, Randy Oliver
September 27, 2018
Unsure situation We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around t We weren't sure if it was a computer situation or not but the service department was quick to let us know it was the alternator 🙂. The turn around time was a blessing! More
by james1117
Employees Worked With
Clay Stottlemyre
September 27, 2018
New car purchase Becky Lynch and your entire staff made the purchase a good experience. Becky spent more time explaining the features of RAV4 that we did on anything e Becky Lynch and your entire staff made the purchase a good experience. Becky spent more time explaining the features of RAV4 that we did on anything else. They run a auto dealership the way it should be run. More
by STANLEYMARK1949
Employees Worked With
Ryan, Becky Lynch
September 27, 2018
75,000 mi check Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service alo Great service. Terry set my appointment, helped me change the time and kept me apprised if services needed. He then assisted in moving the service along so I could be at my next appointment. Terry also assisted with my coupons. Great assistance. More
by 1PHYLLISCOPE
Employees Worked With
Terry Pruett
September 27, 2018
Excellent Service Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee an Efficient intake process, complete assessment of service needs, complete explanations, quick service, excellent waiting room space with good coffee and wi-fi signal. Service Representative/coordinator Terry Pruett did a fine job and represents your company very well. More
by Local Guy
Employees Worked With
Terry Pruett
