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Joe Machens Toyota

Columbia, MO

4.0
1,414 Reviews
Joe Machens Toyota is number #1 volume Toyota Dealer in Mid-Missouri. From the moment you walk into our Brand New 65000 sq. ft. building with our state of Art Showroom, you will see our commitment to Customer Service is second to none.We offer to all our Guest Complementary Icy Machine, Starbucks Coffee,Ice Cream, Snacks and Soda dispenser with over 100 flavors of Soda. And if that is not enough, we built a Arcade Room with NASCAR Pinball, variety of other games. We strive to make your experience with Joe Machens Toyota a good one – for the life of your vehicle. Take a Look at our large inventory of New Corolla, Camry, CH-R, Yaris IA, Corolla Hatchback, 86, Avalon, Prius, Venza, Rav4, Sienna, Highlander, Tacoma, and Tundra vehicle's, on our Web Site. Whether you are in Columbia, Jefferson City, Boonville, Moberly, Mexico, or Fulton and need to Purchase, Lease, Finance, or Service a New Toyota or any of our 1300 Pre-owned vehicles, you’ve come to the right place. Feel feel to stop by or call 5736-814-6980 to schedule your private showing.
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1180 Vandiver Dr

Columbia, MO

65202

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Showing 1,414 reviews

October 13, 2018

Traded in Odyssey for Highlander Shawn stepped in while Greg was busy and allowed me to test drive the vehicle. He was great and not pushy at all. Greg seemed rushed throughout the de More

by Nrp5737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Reynolds, Shawn Hall
Oct 15, 2018 -

Joe Machens Toyota responded

Thank you so much for the positive feedback! We are very happy to know you had a great car-buying experience with Shawn and Greg! We hope you enjoy your new Highlander! Thanks again for your business, we appreciate you!

October 09, 2018

It was a good experience Joe Machens has always treated me well and professionally whether it is service or purchasing a vehicle. I always feel like I am being treated fairly More

by BRIANHOEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre
Oct 10, 2018 -

Joe Machens Toyota responded

Brian, thank you for the positive feedback! We are very pleased to know you had a good experience with our team! We do appreciate you and your business!

October 05, 2018

Great Service I bought four new tires. Ryan Lee was my service agent. He helped me search for the tires that best suited my needs with the best price. His attent More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lee
October 02, 2018

Attentive and fair Extremely quick responding to my inquiries. Very eager to help and fair with no pressure. This was a great experience. I highly recommend Joe Machens More

by Lou P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Botham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Haner
October 02, 2018

great service without an appointment THey were able to get me in for a leaking tire and take care of my routine service without an appointment. They also took care of a recall I didn't ev More

by GJYOUNG344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Great experience! Joe Machens is a great dealership which contains a large and vast number of vehicles on all of their lots to choose from. They are easy to work with a More

by BIRK.PAIGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell Thomas, Justin Brown
October 01, 2018

Failed to pay off trade Worst service I’ve ever had at a dealership. Bought and traded a vehicle on July 7, my trade wasn’t paid off, my loan documents weren’t finalized, the More

by RH2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Entire Finance Division , Joe Haner, Lori Lindsay
September 30, 2018

Service I bring my car to Toyota for everything. Mechanics find things I didn't know we're wrong with my car which is great. Excellent customer service. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Warrick
Oct 01, 2018 -

Joe Machens Toyota responded

Michele, thank you for the positive feedback! We are happy to know you had an excellent customer service experience from our team! We do appreciate you and your business! Thanks again!

September 28, 2018

Great customer service Great customer Service and great dealership Alsome car wash and snacks This Dealership is the best I’ve ever visited and we will return. Plus grea More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Stottlemyre, Randy Oliver
Sep 28, 2018 -

Joe Machens Toyota responded

Ro, thank you for the positive feedback! We are happy to know you had a great customer service experience with our team during your visit! We do appreciate you and your business! Thanks again, come back and see us!

September 28, 2018

Service on 2017 RAV Dropped in to set a service appointment and was given immediate service. Service only took one hour and was well done. Service staff were very good. T More

by BOBSTALES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Pruett
Sep 28, 2018 -

Joe Machens Toyota responded

Bob, thank you for the positive feedback! We are happy to know you had a great service appointment with our team! We do appreciate you and your business!

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