Joe Machens Toyota

Gary Willis is THE reason I bought my 1st new car ever, a Camry. When I walked on the lot to buy, I was lucky he was the sales rep who greeted me and made the entire experience so much fun as he put me at e Camry. When I walked on the lot to buy, I was lucky he was the sales rep who greeted me and made the entire experience so much fun as he put me at ease with his knowledgeable professionalism and sense of humor. I had researched the car and prepared a list of questions, and Gary answered them all b4 we took the test drive – he has the patience of a saint! Gary walked me thru the entire process, checked up on both car and owner after the sale, and let me know I could call him any time for any problem – he still helps schedule my svc appts 4 yrs after the sale – Toyota all the way! Before my 1st long-distance drive to MD-PA 2 mos after the sale, he even reviewed seldom-used dash controls and door lock settings, changing factory settings, customizing my car to my preferences. Finally, I knew I could count on him for the rest of my driving career one bleak night after work about twilight while driving south on Providence Road hill in the season’s first nasty spitting slushy snow and rain, temp 31 degrees, cars slipping and sliding crossways off both sides of the road, and my baby driving along about 30 with no problems. I called him and said, “I’m never buying another car from you as long as I live.” Nothing but dead silence as I imagine the look on his face and his brain whirling. Then I took pity and said, “I’m not buying another car because I’m keeping this one forever; I can’t thank you enough for selling me this awesome car.” He laughed and asked if I would wait while his heart began to beat normally again. (Two friends can use that sense of humor to keep a relationship going! To end, Gary Willis and the Toyota dealership are stellar in sales, service, and human kindness. I have recommended Gary Willis to friends, and I will continue to bring my car business to Gary for as long as he can put up with me. More

We were first time buyers of Toyota and love our Camary.Gary Willis was very helpful and friendly though the whole process. He answered our questions and went above and beyond to make the sale happe Camary.Gary Willis was very helpful and friendly though the whole process. He answered our questions and went above and beyond to make the sale happen for us and be happy with the price. We thought the experience was a plesant one thanks to Gary Willis. More

Gary is number one for sales. Customer satisfaction is his top priority. He will get you exactly what you want, when you want it for an excellent price without any pressure. We just bought our second new his top priority. He will get you exactly what you want, when you want it for an excellent price without any pressure. We just bought our second new Highlander from him. After our first experience buying from Gary there was never a thought about going to anyone else when we were ready for our next new car. We've recommended Gary a number of times and all have had a very positive experience. You can't go wrong with Gary!!!!!!! More

I had an excellent buying experience, most impressed with Warren Byington. He provided attention and help as I needed it and was very astute as to not "oversell" himself or the dealership. Many times a Warren Byington. He provided attention and help as I needed it and was very astute as to not "oversell" himself or the dealership. Many times a car buying experience can become negative very fast when the salesmen come on "too strong". Warren has a gift for knowing just "how much" attention is needed and when NOT to push. I am very pleased with my purchase, have bought from Machens in the past and will continue to do so as they are a very good dealership and have served me well over the years. Good luck to Warren, he will have a bright future with Machens --- a truly great personality for such a position. Jan Watson More

I travel to Columbia from Kansas City area to purchase cars from Joe Machens Toyota. First the quality of Toyota cars is the most significant factor. Second, the people who manage and sell at Machens make cars from Joe Machens Toyota. First the quality of Toyota cars is the most significant factor. Second, the people who manage and sell at Machens make all the difference. Our family has purchased 6 new or used carsfrom Machens over the years and our experiences have all been very favorable. The pricing was competitive and the customer service we received in all phases of the purchase has been excellent. More

I needed a van for my flower shop business. I gave Gary a list of what I wanted, and he came through on all points. I live in LaCygne, Ks. and could not get there easily. He made arrangements that brough a list of what I wanted, and he came through on all points. I live in LaCygne, Ks. and could not get there easily. He made arrangements that brought the van to me. I have given his name to many friends or the years. He has pleased all of them. More

I came to Bert after my trusty steed of 220,000+ miles finally went to the Great Automotive Graveyard in the sky. Obviously, I had not been in the automotive market in some time, and was somewhat skeptic finally went to the Great Automotive Graveyard in the sky. Obviously, I had not been in the automotive market in some time, and was somewhat skeptical of the idea entering a long-term relationship with any financial lending institution, especially in these uncertain times. Bert eased my fears and led me by the hand through the intricate dance of modern automotive purchase. He made the traumatic process as painless as possible, assuring me that my former steel companion was in a better place, and that it was time to move on to a newer, more attractive and alluring mode of transportation. More

Joe Machens Toyota is a great dealership and the employees are always friendly (from the sales people to the mechanics), and always has great deals. Gary Willis is a wonderful example of a salesman employees are always friendly (from the sales people to the mechanics), and always has great deals. Gary Willis is a wonderful example of a salesman who goes above and beyond the sale of a car (we think of him as our own personal salesman). He found exactly what we wanted after we totaled our van. Even though we bought a used car, Gary treated us like we bought a new one. He made follow up calls (several) to see how we liked our purchase and to ask if there was any questions or anything we needed. We have bought new vehicles in other businesses in Columbia but you can rest assured that Gary is who we will return to for our next purchase. Gary truly is a pro in his field. Vic & Sheila Winn More

Gary Willis was more than accomodaitng when it came to my search for a used truck. He was so helpful and friendly. It was a great experience. I'd recommend him to anyone. In fact, I have! search for a used truck. He was so helpful and friendly. It was a great experience. I'd recommend him to anyone. In fact, I have! More

It was a pleasure to work with Gary Willis, who was an old friend over the years, who expedited the lease of my Toyota Camry. My son and I were treated royally. Gary was very knowledgeable in explaining t old friend over the years, who expedited the lease of my Toyota Camry. My son and I were treated royally. Gary was very knowledgeable in explaining the vehicle and the procedure in completing the transaction. As an extra, he came to my house and installed the license plates for my vehicle. Kindest Regards, Warren R. Dalton, Jr. More