Joe Machens Toyota

Excellent experience. Made purchasing a car very easy and transaction went smooth. Greg provided excellent communication and customer service. Went above and beyond expectations. Will return to this and transaction went smooth. Greg provided excellent communication and customer service. Went above and beyond expectations. Will return to this dealer and sale person for next car. More

Scotty met us on the lot with just the right amount (customer service) enthusiasm. Of course he cheated. With a name like Scotty Justice and his special smile, he's hard to walk away from. He was very (customer service) enthusiasm. Of course he cheated. With a name like Scotty Justice and his special smile, he's hard to walk away from. He was very knowledgable about the whole process. His follow up communication has been very helpful. We would seek out Scotty for our future car/truck purchases. Jeff was the ideal complement to Scotty. Jeff was in our comfort zone within seconds. We look forward to finishing up our documentation work with Jeff this morning. More

This was our 3rd vehicle purchase from Machen Toyota in Columbia, MO. All three have been top notch experiences. We walked away with total satisfaction and a fantastic deal on a certified vehicle. Scotty J Columbia, MO. All three have been top notch experiences. We walked away with total satisfaction and a fantastic deal on a certified vehicle. Scotty Justice was our sales adviser as he has been for the two previous purchases. He spent quality time with my family to ensure the entire experience was a positive one. We also worked with Kate and Dan at the sales desk who gave us a very fair deal on our trade. Jeff Simmons worked out the financing details and Kevin, Scott, and Jim in the service department went over the extended service agreement in easy to understand terms. Overall an A+ experience. We'll definitely be back again. More

Gary was excellent in our dealings and worked with me to find a vehicle that is perfect for my lifestyle. I will definitely be purchasing vehicles from Joe Machens in the future, and I would highly recomme find a vehicle that is perfect for my lifestyle. I will definitely be purchasing vehicles from Joe Machens in the future, and I would highly recommend everyone to shop at Machens. More

I went in to Joe Machens to look at a vehicle i had seen online and was interested in. I ended up talking to Dean Hovis and made an appointment to come see him on a Saturday morning. The experience I had ex online and was interested in. I ended up talking to Dean Hovis and made an appointment to come see him on a Saturday morning. The experience I had exceeded my expectations. Dean was personable, gave great eye contact and I could tell was very family oriented. He made me feel right at home and that was very important to me. I am very glad to have worked with him and the next time I need to buy a car I would most definitely go back and work with Dean. He made the potentially stressful situation a smooth transaction. PS: he deserves a raise! More

Let me say it was a pleasure doing business with Gary Willis and the Machens team. You made purchasing a vehicle an easy and enjoyable experience. Btw: We really love our 2012 Highlander. It handles ver Willis and the Machens team. You made purchasing a vehicle an easy and enjoyable experience. Btw: We really love our 2012 Highlander. It handles very nice even with all the wind and rain we had on Sunday driving it home. Thanks again, Dave More

I didn't even want to go to a Toyota Dealership. I have always been a Honda girl. I was in a very tight spot and everywhere I had went, I got cold shoulders or dealers that just didn't seem to care. Dean always been a Honda girl. I was in a very tight spot and everywhere I had went, I got cold shoulders or dealers that just didn't seem to care. Dean Hovis had been trying to get me to respond to him on an inquiry I had sent in about a used Honda I saw they had online. I ignored him and eventually he texted me. I was feeling really down by this time and very discouraged. Dean finally got me to come down to talk to him. I was very surprised that within 15 min of being there, he was taking me out to look at some cars! This was further than I had gotten all week :) Still didn't get my hopes up. Dean did for me what no one else wanted or could do. He helped my dreams come true! But it didn't stop there! Not only did he get me into a 2010 Toyota Corolla but he went out of his way to help me further with the car. He didn't have to do this, but since he has, I have become a Toyota Girl and a life long costomer to Dean ;) You Rock Dean!! Mandy Bianco Toyota Girl More

Dean and Frank are by far the BEST! No high pressured sales pitch, Dean spent all the time I needed to understand exactly what I wanted in a new vehicle. Machens went the extra mile (literally)to make su sales pitch, Dean spent all the time I needed to understand exactly what I wanted in a new vehicle. Machens went the extra mile (literally)to make sure I got what I wanted. Frank is very pleasant and knowledgable. They both made sure my buying experience was positive. I have purchased several new vehicles from Machens over the years, and their continued commitment to excellence will bring me back again. More

When I decided to buy a new car I spent weeks staring at a computer screen, reading reviews and comparing prices to decide on a selection of cars I could afford and would be interested in purchasing. It was a computer screen, reading reviews and comparing prices to decide on a selection of cars I could afford and would be interested in purchasing. It was a very tedious process but it was important to me to be an informed consumer. Once I was done with the "research" stage I was very excited to go out and actually test drive some cars. That's supposed to be the fun part right??? Wrong. I visited several dealerships only to leave completely frustrated by my experience with the salesman. I felt extremely pressured by almost every single one of them. They all seemed to be more interested in how much I could spend than helping me find a car that worked for me. Just when I was about to give up and drive my old car until it died, I decided to test drive one more. I called Dean at Joe Machens and he was very polite and told me to come on over. When I got there he had the car I wanted ready for me and even had the AC running which was great because it was 100 degrees out that day. He was very patient with all of my questions and very respectful. I didn't feel pressured at all! All in all I was VERY PLEASED with my experience and have already recommended him to a few of my friends that are looking for new cars. More

When we came to the dealership on Sat. I didnt know what I wanted. Taylor asked alot of good questions, had me test drive a car then a crossover. Of course I also told her I didn't want any extras on anyt I wanted. Taylor asked alot of good questions, had me test drive a car then a crossover. Of course I also told her I didn't want any extras on anything I buy, like leather, touch screen etc. After she spent eight hours with us never seeming like we were taking to much time, she sold us a fully loaded Venza. For a person that only trades every 11 years, and usually is very conservative she had me driving away with the vehicle of my dreams. My hat goes off to Taylor for a job well done, and we will be back to see her the next time we are in need of a new car. More