Joe Machens Toyota

Our experience with Machens Toyota over the years has been nothing short of outstanding; this dealership sets a standard of sales and customer service excellence that stands second to none in the industr been nothing short of outstanding; this dealership sets a standard of sales and customer service excellence that stands second to none in the industry. Our family and friends have consistently utilized the exemplary, professional services of John Boyer on countless occasions, receiving first-class customer courtesy, sales administration and professional etiquette, coupled with a genuine and limitless degree of loyalty, integrity, and credibility; he’s number one in our book. John will go the distance, persevering to meet customer expectations and satisfaction; he’s a winner in every sense of the word and we would not hesitate to recommend this outstanding sales professional to anyone in the market for a new or used vehicle. Bert Shaw, their Pre-owned Sales Manager, creates a positive environment and enthusiastic approach toward meeting customer demands while superbly representing company ownership; he’s fair, unbiased, and easily approachable. I certainly do not envy his job, but value his insightful and remarkably talented methodology of comprehensively detailing vehicle pricing and market demand while simultaneously working feverishly to meet customer automotive needs within their budget comfort level. Finally, we’ve had the unique pleasure of working a number of our financial transactions through one of the finest and most reputable business associates in the Machens family, Jeff Simmons. Jeff exemplifies the term “customer service”, providing cradle-to-grave accountability of each and every facet of the sales transaction. His confident and personable demeanor provides the customer with a stress-free environment while his astute financial background ensures the customer will receive the very best with respect to financing terms and conditions. As a retired naval officer, I strongly encourage veterans to visit Machens Toyota and take advantage of the many financing opportunities (USAA/Navy Federal Credit Union, etc.) and car buying services available to you. We are ecstatic with the purchase of our Lexus, as well as the uncompromising level of customer service and sales support we received during our recent visit to Machens Toyota. More

Chick Ashworth was a great salesman, honest, knowledgeable about the truck, friendly, helpful and easy to get along with. Will give many recommendations for Chick!! knowledgeable about the truck, friendly, helpful and easy to get along with. Will give many recommendations for Chick!! More

Great help from salesman in selection of vehicle I wanted and helpful, smooth service from the paperwork staff in getting me into the car. I can't recommend the dealership and their people enough. Plan to t and helpful, smooth service from the paperwork staff in getting me into the car. I can't recommend the dealership and their people enough. Plan to take my car their for service and see if that department is half as good the sales staff, will still be happy if so. More

Jamie was kind and friendly right off the bat. He asked me questions to help narrow down the kind of car I wanted, and then researched it right in front me. He also took me out to inspect the car I was tr me questions to help narrow down the kind of car I wanted, and then researched it right in front me. He also took me out to inspect the car I was trading in. He was knowledgeable about Rav-4s, and worked hard to make this experience as "low pressure" as possible. Jamie helped get a deal that satisfied my parameters for buying a car. I was going to get a different car, but after working with Jamie I bought a Rav-4 and am happy with my purchase. More

Eva helped us fall in love with the Toyota Camry Hybrid, Kate helped us understand the numbers and make our purchase possible. Scotty did an excellent job relaying his prior happy experience with owning and Kate helped us understand the numbers and make our purchase possible. Scotty did an excellent job relaying his prior happy experience with owning and driving hybrids. These three made this purchase possible and gave us confidence during the process. Corry helped ensure the paperwork was correct. We had been to several dealerships and spoke with a few other folks at this dealership, but most every else made me less likely to buy a car or came across as abrasive. Eva, Kate, Scotty and Corry held the sale together from start to finish! I would certainly recommend these folks to any of my family and friends. More

John Boyer doesn't sell cars, he makes friends. Cars sell themselves; friends help you find the best one, at the best price!!! John has grown with us from our first Prius before our wedding, through our sell themselves; friends help you find the best one, at the best price!!! John has grown with us from our first Prius before our wedding, through our 3" lifted TRD Offroad Tacoma phase, and eased us into our Sienna Limited as new parents. Even if our next vehicle is not a Toyota or Joe Machen's doesn't have what our family needs (unlikely), we will still call John to discuss our family purchase. Our family is too important to not make an informed decision regarding thier safety while traveling. More

My husband and I enjoy working with John Boyer at Joe Machens Toyota, Columbia, MO. He is friendly, personable and you feel welcomed coming into the dealership. We enjoy John because he remembers you w Machens Toyota, Columbia, MO. He is friendly, personable and you feel welcomed coming into the dealership. We enjoy John because he remembers you when you stop by the dealership. He doesn't treat like a number, he treats you like a friend. He listens to what you are looking for and finds the vehicle based on what you tell him your needs are. I have recommended John to a number of my friends and family when they were looking for another vehicle. More

The service we received from the salesman was outstanding. He worked very hard to make us happy and made us a very good deal with a used car. Our salesman, Jamie Wilson, was very conscientious outstanding. He worked very hard to make us happy and made us a very good deal with a used car. Our salesman, Jamie Wilson, was very conscientious of our time.....he worked quickly. We are very happy with our overall experience. Also was impressed with all the selections of food, drinks and entertainment. Very nice. Thanks for everything. More

Good experience, but lots of "game-playing". Should have been a "cleaner" deal with more empowerment of the salesman. We don't like the "checking with my boss" and running back and forth. The Should have been a "cleaner" deal with more empowerment of the salesman. We don't like the "checking with my boss" and running back and forth. The salesman knows the value of vehicles and should be able to make a fair deal. Just a lot of "game-playing", in our opinion. We considered walking away from the deal. More

We have bought several cars since we have been married and this dealership has by far been the best place to shop. Eva is the friendliest employee we have ever encountered. After we told her what we was l and this dealership has by far been the best place to shop. Eva is the friendliest employee we have ever encountered. After we told her what we was looking for, she kept us informed of what she had found without being pushy and overbearing. She made us feel like we were part of her family and that in turn made us very comfortable and have a lot of confidence that we would be getting a good car. We say Thank U Eva and we will be returning to your dealership in the future when we decide to trade cars. More