Joe Machens Toyota

Satisfied Customer Scotty and Eva went well above and beyond in helping me get into a newer vehicle. I was very satisfied and you need more sales person like those two. Scotty and Eva went well above and beyond in helping me get into a newer vehicle. I was very satisfied and you need more sales person like those two. More

Scotty is the reason I keep coming back! When my van was wrecked a week ago my eleven yr old said "Time to see Scotty." Scotty is my goto person to find a great deal and to be treated well. A When my van was wrecked a week ago my eleven yr old said "Time to see Scotty." Scotty is my goto person to find a great deal and to be treated well. As a woman buying a vehicle, men can be dismissive. Not Scotty. I've worked with Scotty before, he has no problems with my questions, and treated me with respect (so much so that I brought my mom to buy a car from him!- and I continue to send referrals his direction). He was personable and took my needs into consideration. He remembers people, their cars, and their details and it's easy to talk to him. When I came to him this time, I had no clue what I wanted. He was patient and worked with me to find a sharp vehicle that met my needs. When it is time to buy another vehicle, it will be "time to see Scotty" again. Thanks Scotty, you're always my number one choice! More

AMAZING This dealership is amazing as it is only that way because of Scotty Justice the sales rep. He makes your experience fun and enjoyable and he always go This dealership is amazing as it is only that way because of Scotty Justice the sales rep. He makes your experience fun and enjoyable and he always goes above and beyond to take care of your needs and wants. If you are looking to buy anything it doesn't have to be at this dealership contact him and he will be more than willing and you will be made a customer for life! More

Scotty Justus is the reason I come back. I've purchased 3 Toyota Prius from Scotty in the past few years. And this year I was able to bring my parents to him for their first Prius. We love de I've purchased 3 Toyota Prius from Scotty in the past few years. And this year I was able to bring my parents to him for their first Prius. We love dealing with him and the Joe Machens Toyota team. Their service is 2nd to none too! We're even trying to get my aunt to come from Kansas City to buy from Scotty! More

What a Star!!! We came to Scotty Justice per a good friend. My husband is a very exactand detail oriented person. My husband knew exactly what he wanted in his new We came to Scotty Justice per a good friend. My husband is a very exactand detail oriented person. My husband knew exactly what he wanted in his new Tacoma truck. Scotty Justice was there every step of the way. He made sure that David's needs were met and questions were answered ASAP.. Scotty was great enough to help me set up a few new toys in my Camry I already owned. We believe in and know phenomenal customer service when we see it.. Our work schedules are hectic and Scotty went the extra mile to make sure we could reach him anytime we needed to. So now we ride around in a beautiful Red Tacoma with all the bells and whistles David wanted. Its our 3rd toyota and we will be returning to Scotty when one needs replacing or I decide I need new wheels.! Machens has quite the gem in Scotty ! A wonderful place to shop and purchase your dream Toyota.. Thank You Scotty.... I give 20 shiny stars for your.dedication to your customers and the hard work you provide. More

Awesome experience because of Scotty justice I bought a car from Scotty justice, and he is such a nice guy that I want to be a friend with him for my whole life. The car is in very good condition I bought a car from Scotty justice, and he is such a nice guy that I want to be a friend with him for my whole life. The car is in very good condition, and the service for that is awesome!!! Scotty justice contacts me even after I have bought the car, and he treats me as his good friend, I will recommend this dealer and scotty to all of my friends who need a car. More

On my 12th Toyota 11 with Joe Machens! Love the product love the staff and stratosphere! I have not ventured to any othere dealership because of the friendly people that greet me every visi Love the product love the staff and stratosphere! I have not ventured to any othere dealership because of the friendly people that greet me every visit! More

Salesman went out of his way! Great experience dealing with Jim Ellis. Friendly and very helpful down to putting my plates on the car I bought. Corey fields was extremely profess Great experience dealing with Jim Ellis. Friendly and very helpful down to putting my plates on the car I bought. Corey fields was extremely professional and a pleasure to deal with. Very knowledgable and patient More

Repeat Customer I wanted to take this opportunity to share my satisfaction with Joe Machen's Toyota. I converted to Toyotas several years ago and since that time I h I wanted to take this opportunity to share my satisfaction with Joe Machen's Toyota. I converted to Toyotas several years ago and since that time I have remained loyal to this dealership, but also my salesman, Rafael Romero. Most recently I purchased a Toyota Highlander for my wife and leased a Toyota Avalon for myself. Both of these experiences were highlighted by Rafael's professionalism and exemplary support. My wife feels he has a special ability to listen and understand what we want in a vehicle. He then is able to locate the perfect vehicle for our wants and needs. He is always courteous and supportive. Since I began shopping with Rafael, I have also take my two adult children to purchase vehicles with Rafael's assistance. He located the perfect vehicle on both occasions and made sure I, as a parent, had nothing to worry about. I wanted to recognize Rafael for his efforts. I should add, Jeff Simmons has also been very helpful in arranging the financing for our purchases. More

My first experience with Machens Toyota has.... My first experience with Machens Toyota has been outstanding. I have been in Columbia since the late 1950’s, except during my military service with th My first experience with Machens Toyota has been outstanding. I have been in Columbia since the late 1950’s, except during my military service with the Marines and my college days at Eastern Universities. Usually I don’t care to patronize large businesses, since some of them seem to have an attitude. That was not case with the personal of Machens Toyota. Nathan Akpan is a not only an outstanding and professional salesman, but a customer service representative and as such; he easily makes friends with his customers. I went there looking for a car and wasn’t sure whether I would purchase one at Machens Toyota or once again go to the St. Louis area, where I have been purchasing my cars. Nathan was very personable and knowledgeable, and found the right car for me that fulfilled my needs both financial and practical. He got me an excellent deal in a 2014 Toyota Avalon. The financial Manager Jeff Rackers was very professional, knowledgeable, friendly, ethical, also a veteran . Peter Herman, Customer Services was excellent explaining to me all the features of my new car, warranties, scheduled maintenance, how to set up some of the electronic features of my new car, Introduced me to Jim Sublett the Assistant Service Manager, who also answered some of my questions about scheduled maintenance. Thank you to all of you, for a great experience, I got an Excellent Product at a Great Price and deal with very helpful and friendly Machens Toyota personnel (Nathan, Jeff, Peter and Jim). The Machen’s team I met is outstanding, thank you for build such a great customer oriented team. You all provide excellent service. I will not hesitate to come back for service and future purchases. More