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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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October 12, 2020

Very good service and easy to schedule an appointment. Forrest is always friendly and helpful with any questions that I have in regards to the service of our vehicles. More

by Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 13, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Forrest as an employee!

October 10, 2020

Service was great! However there were multiple employees and customers without masks. It was clear no one cared. I did not feel comfortable there at all in this pandemic. I also saw roughly 20 employees dur More

by bnpagliaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Grindstaff
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the review. We will address the mask issue with our staff.

October 10, 2020

Very good service. Discovered bad cables & had to replace battery due to leak still under warranty. Service like that brings customers back. Honest service & dealership. More

by C.J. Welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review. We appreciate your business.

October 10, 2020

The minute I pulled into the garage Forest came and greeted me. He remembered my last visit regarding my moonroof and asked how it was doing. I told him that it works better now than when it was fact More

by kurt_l_1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review. We're happy we can help you out and we look forward to your continued business!

October 08, 2020

This dealership service department defies the stereotype. They are fast, efficient, effective, and has been honest with me. The coupon for the wash is appreciated. More

by CRAIGMARTIN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review of our service dept! We're lucky to have the staff we do!

October 08, 2020

Service on the Jeep was super fast. Didn't know they would rotate and balance the tires as well. Couldn't ask for a more friendly staff. More

by KEVIN.SELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 08, 2020

Excellent service always use Nissan Columbia - friendly customer service - quality automobiles - I have bought 3 cars from this dealer and I love my Nissan Murano More

by KATHYLWRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review! We appreciate your continued business!!

October 08, 2020

Very easy to schedule. Good communication. Happy with service. 25 words is too much to ask. I may not complete any further surveys if I have to keep writing More

by RU4MIZZOU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review!

October 07, 2020

Tara is awesome! I liked the new text info to show service needs and cost. Thank you for the ride service to and from work. More

by MONICA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 07, 2020

Forrest was awesome to work with. He kept me updated throughout the whole process. I would recommend going to see Forrest for all of your service needs. More

by BrandonS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

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