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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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October 26, 2020

I'm always impressed with their timeliness in making sure that they get the work done reasonable and If they can't they let me know ahead of time that it's going to take longer than expected. And the care t More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're always thankful for happy customers!

October 25, 2020

Service on 10/24 (oil change, tire rotation, change air filter and replace battery) took just under an hour. That is significantly less time compared to all of my other services with only an oil change. Gr More

by chay99
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you! We're working hard to make your service wait quicker!

October 25, 2020

Just recently purchased a 2019 Dodge Challenger and needed the front license plate bracket!! The Guys ordered it and it came in Really Quick! Stopped in a they had me out the door in no time!!! More

by DODIEJEAN_61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Tom Peters, Alex Loyd
Oct 26, 2020 -

Joe Machens Nissan responded

Glad we could help!

October 24, 2020

Service was prompt, polite and professional. They went out of their way to answer all my questions and make sure I was satisfied. The tech pro even went on a test drive with me and explained how the car More

by jaustic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry, Michael De Jesus
Oct 26, 2020 -

Joe Machens Nissan responded

We're so glad we could help!

October 23, 2020

Tara is always very helpful! Service team always takes good care of my vehicle. Everytime I come in to have my vehicle serviced i know things will be great. More

by WOLFRAVEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for your business! We appreciate you more than you know!

October 21, 2020

Service was fine. Staff friendly. But was recommended for $1,000 of "additional" work that I got a 2nd opinion on...and it was determined to NOT be needed at this time. As Nissan has cancelled the Juke More

by DKBTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael De Jesus
Oct 21, 2020 -

Joe Machens Nissan responded

I apologize for your experience. Please email me at cwilliams@machens.com, I'd like to look into this for you.

October 21, 2020

We have worked with Tara since we purchased our Nissan and we are very happy with your service dept and our car is a pleasure to operate Thank you More

by DSCOTT11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Machens Nissan responded

We're happy to hear you love your car and our service dept!

October 21, 2020

Service is very good. Customer service Tara is just Awsome,I like the lobby and the snack and soda, salesmen and women are very professional. More

by LINDAWHITE.2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our staff!! We're very lucky to have the employees we do!

October 20, 2020

Service was prompt, quick, helpful, and overall a positive experience. Staff attended me immediately when I came in, offered me complimentary food/drinks, and found me a nice place to wait while my F More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest
Oct 21, 2020 -

Joe Machens Nissan responded

We're happy to hear about your great experience! Thank you!

October 18, 2020

Joe Machens Nissan is always a pleasant experience. Fourth oil change and everything went great. Everyone that I dealt with was extremely pleasant and very knowledgeable. More

by billyatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Trey Warren, Forrest Roberts, Michael De Jesus, Frank Shaffer
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for your business! We appreciate you!

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